Oracle ERP Technical Support Consultant

Thebes IT Solutions Ltd; United Kingdom; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

An established industry player is seeking an experienced Oracle ERP Specialist to provide backfill support and manage change implementations. This hybrid role involves working closely with finance teams to ensure the effective operation of Oracle systems, supporting financial processes, and ensuring best practices in governance. The ideal candidate will have a deep understanding of core financial modules and experience in troubleshooting and managing Oracle ERP. Join a dynamic team of specialists and contribute to the success of innovative financial solutions in a collaborative environment.

Qualifications

• 5+ years of experience with core financial modules in Oracle ERP.
• Hands-on experience in supporting and configuring Oracle ERP for finance teams.

Responsibilities

• Manage Oracle ERP from both technical and functional perspectives.
• Support key financial processes and monitor data transfer processes.
• Collaborate with Group IT for change implementation.

Skills

Accounts Payable (AP)

Accounts Receivable (AR)

Cash Management (CE)

Fixed Assets (FA)

Intercompany (ICO)

Oracle Tax (ZX)

BI Publisher

OTBI

FRS

Oracle ERP Support

Troubleshooting

Data Mapping

ETL

Middleware Tools

Agile Methodologies

Waterfall Methodologies

Education

Relevant Financial Degree

Certification in Oracle ERP

Tools

Oracle ERP

BI Publisher

OTBI

FRS

Job description

Location: York (Hybrid with occasional travel to the client's office)

Duration: 7 months

Required Skills and Experience:

1. Deep experience (5+ years) with core financial modules:
   • Accounts Payable (AP), Accounts Receivable (AR), Cash Management (CE), Fixed Assets (FA), Intercompany (ICO), Accounting Sub Ledger (ASL), General Ledger (GL), Oracle Tax (ZX)
2. Experience with reporting tools: BI Publisher, OTBI, FRS
3. ERP System Support & Configuration
4. Relevant experience in financial or commercial roles, preferably within the insurance sector
5. Hands-on experience supporting and configuring Oracle ERP for finance teams
6. Experience managing security, patching, updates, and integrations
7. Strong troubleshooting and root cause analysis skills across Oracle ERP and data interfaces
8. Experience coordinating with Oracle Support for issue resolution
9. Understanding of Systems Integration & Data Flow, including data transfer between Oracle modules and related applications
10. Familiarity with data mapping, ETL, or Middleware tools
11. Ability to translate technical information for non-technical audiences and present clearly at various organizational levels
12. Familiarity with project delivery methodologies (Agile/Waterfall)
13. Knowledge of Oracle quarterly updates/patching processes
14. Experience working with offshore or nearshore teams

Overview:

This role involves providing backfill Oracle ERP support, managing change implementation, and ensuring best practices and governance. You will need a strong understanding of our insurance client and how Oracle supports finance functions. The position is within a hybrid team of technical and functional specialists supporting Oracle Cloud services.

Responsibilities:

• Manage Oracle ERP from both technical and functional perspectives, including security, updates, process development, and documentation
• Design and configure Oracle ERP to meet business needs
• Support key financial processes, ensuring system effectiveness
• Monitor Oracle systems and data transfer processes
• Handle problem and incident management related to Oracle and data flows
• Collaborate with Group IT for change implementation and issue resolution
• Resolve issues related to Oracle applications and components
• Participate in planning, scoping, and delivering ERP functionalities
• Support tasks related to Oracle support, changes, and testing
• Assist in requirements gathering, providing strategic guidance
• Establish best practices for Oracle platform support
• Liaise with Oracle Support for issue resolution and patch management