Retail Supervisor (16 hrs)

TN United Kingdom; Dundee; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading company is seeking an enthusiastic Retail Supervisor for their Dundee store. This part-time role involves supporting management, delivering exceptional customer service, and leading the team. Ideal candidates are energetic with retail experience and strong leadership skills.

Qualifications

• Previous retail experience, ideally with supervisory responsibilities.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Provide excellent customer service and maintain strong product knowledge.
• Assist management in achieving sales targets and KPIs.

Skills

Leadership

Customer Service

Communication

Job description

Job Title: Retail Supervisor at Deichmann, Dundee

Deichmann is seeking an enthusiastic and passionate Retail Supervisor to join our team in Dundee. This is a part-time, permanent position, contracted for 16 hours per week.

Compensation

You will be offered a competitive hourly rate of up to £13.41, plus non-contractual hourly sales commission.

Role Overview

As a Retail Supervisor, you will support the store management team and deliver an exceptional shopping experience. This role offers opportunities for career growth within retail.

Ideal Candidate

• Energetic, driven, and passionate about retail in a fast-paced, customer-facing environment.
• Positive attitude towards customer service and team leadership.
• Previous retail experience, ideally with supervisory responsibilities.

Key Responsibilities

1. Lead and supervise the store team in the absence of the Store Manager.
2. Open and close the store, including cashing up and administrative duties.
3. Provide excellent customer service and maintain strong product knowledge.
4. Promote and recommend products to enhance sales.
5. Assist management in achieving sales targets and KPIs.
6. Support team members as needed.
7. Ensure the store is well merchandised, with appealing product displays.
8. Process stock deliveries and store transfers.
9. Handle customer queries and complaints.

Personal Characteristics

• Ability to follow management directives and perform additional tasks.
• Experience with cashing up and banking.
• Self-motivated with a positive attitude.
• Leadership skills to motivate and coach team members.
• Strong communication and interpersonal skills.
• Customer-focused approach.
• Drive to meet and exceed performance targets.
• Methodical with attention to detail, including stock management.
• Flexible to work any day from Monday to Sunday.

Salary

Up to £13.41 per hour plus sales commission.