Golf Assistant

Rudding Park; Test Valley; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant and passionate team at a luxury hotel that values personal growth and exceptional service. As part of this dynamic environment, you will deliver outstanding guest experiences in a stunning setting. With a commitment to training and development, this role offers the opportunity to enhance your skills while being rewarded for your hard work. Enjoy a range of perks including enhanced pay, discounts, and a supportive workplace culture. If you are enthusiastic about hospitality and eager to make a difference, this is the perfect opportunity for you!

Benefits

Enhanced pay

Service Charge (Tronc)

Company sick pay

Discounts on spa days and dining

Annual party and family fun days

Up to 30 days annual leave

Complimentary overnight stay

FREE food and drink

Investment in personal growth

FREE Employee Assistance Programme

Qualifications

• Experience in hospitality or food service is essential.
• Strong communication and teamwork skills are required.

Responsibilities

• Manage Food and Beverage service in the Golf Clubhouse.
• Provide courteous and efficient service to members and guests.
• Engage in continuous professional development through training.

Skills

Customer Service

Food and Beverage Management

Health and Safety Compliance

Upselling Techniques

Education

Hospitality Management Certification

Food Safety Certification

Job description

We are searching for outstanding individuals to join our dynamic, passionate, and fun team. We are looking for The Best of the Best - could this be you?

As an award-winning employer, we will invest in you by supporting your personal growth with training and development pathways, and we will celebrate and reward your success along the way!

Read on, it just keeps getting better...

In return for your hard work and commitment, we offer:

• Enhanced pay
• Service Charge (Tronc) earn up to an additional £3,000 per year
• Company sick pay for up to 4 weeks
• A range of discounts including 50% off spa days and dining, and preferential room rates for employees and family (subject to availability)
• Annual party, family fun days, award dinners - we love to celebrate!
• Up to 30 days annual leave, increasing with length of service
• Complimentary overnight stay for you and a guest (including dinner, bed, and breakfast with spa) after completing a three-month probation
• FREE food and drink; The Green Room is our team's dedicated space to relax when not 'on stage' looking after our guests. You'll find a variety of hot and cold options with areas to unwind, catch up with colleagues, or watch TV.
• Investment in personal growth through Apprenticeship, Training Courses, and Development Programmes
• Wage Stream allows early access to your wages if needed
• Hospitality Rewards include FREE Employee Assistance Programme from Day 1
• Local discounts on gym memberships
• Complimentary counselling sessions to support mental health
• Wellbeing App with podcasts, fitness videos, and recipes
• And much more...

CORE VALUES

Our Core Values shape our culture and business strategy, fostering purpose, team cohesion, and commitment:

• Empathy: Caring and understanding others' perspectives
• Collaboration: Working as a team, supporting each other to achieve goals
• Drive: Striving for high standards and perseverance
• Trust: Honesty, reliability, and accountability
• Passion: Loving what we do, with positivity and enthusiasm

Job Summary

The Rudding Park team's purpose is to create timeless memories and provide instinctive care in exceptional spaces. The role involves delivering the highest standard of guest service at Rudding Park Hotel, Spa, and Golf.

Key Responsibilities

• Manage Food and Beverage service in the Golf Clubhouse/Golf Academy, including opening, closing, and cashing up
• Provide courteous and efficient service to members and guests
• Take tee-time and lesson bookings
• Maintain the guest environment to Rudding Park standards
• Assist with retail offerings and support the shop team as required
• Complete daily tasks as assigned by the Supervisor
• Communicate with all Golf areas, including Sales
• Read, understand, and act upon handover books, notice boards, and memos
• Proactively upsell hire and last-minute stock items to increase shop sales

GENERAL

• Take responsibility for Health and Safety, reporting concerns appropriately
• Engage in continuous professional development through training and development opportunities
• Promote continuous improvement in quality and customer care, offering suggestions
• Respect colleagues and the working environment
• Maintain high standards of dress and presentation
• Perform other duties relevant to the role as qualified

About Rudding Park

Rudding Park is a privately-owned luxury hotel with 90 bedrooms and suites, a destination spa, two restaurants, a kitchen garden, private cinema, two golf courses, and a venue for meetings and events. Set in 300 acres of landscaped gardens and woodland, it features the UK's first Roof Top Spa with hydrotherapy and thermal experiences, an indoor pool, sauna, Rasul, retail area, hair and beauty studios, and more.