Sales Associate - White City (Part Time)

HUGO BOSS; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

HUGO BOSS is seeking a passionate Sales Associate to join their team in London. This role involves delivering excellent customer service, building a loyal customer base, and contributing to performance targets. Ideal candidates will have retail experience, strong communication skills, and a proactive attitude. The position offers a competitive salary and opportunities for career development in a dynamic and inclusive environment.

Benefits

Competitive salary, commission, and attractive benefits

Global career path for specialists and leadership

Tailored training and development opportunities

International and inspiring working environment

Qualifications

• Previous retail, hospitality, or customer service experience.
• Excellent understanding of the premium fashion industry.
• Willingness to constantly learn and develop.

Responsibilities

• Deliver Customer Service Excellence while building a loyal customer base.
• Responsible for CRM data gathering and quality management.
• Support in transaction, complaint, and return handling.

Skills

Interpersonal skills

Communication skills

Commercial acumen

Flexibility

Proactive attitude

Job description

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 19,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!

Become a brand ambassador and be part of a team that works with passion, ambition, and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!

In your role as a Sales Associate, you will be passionate about our products and brand, providing Customer Service Excellence at all times while building a loyal customer base of repeat shoppers to drive commercial success.

We are looking for passionate candidates to join our innovative and inspiring team at Hugo Boss. We celebrate success, work collaboratively, and make the impossible possible. If you thrive in a fun yet entrepreneurial environment and have a drive to succeed — this could be the role for you.

What you can expect:

• Deliver Customer Service Excellence while building a loyal customer base of repeat shoppers
• Responsible for CRM data gathering & quality management
• Contribute to achieving the location's performance targets and individual KPIs
• Support in transaction, complaint, and return handling
• Participate in regular training to continuously develop
• Support all operations for loss prevention and stock management
• Proficient utilization of business systems & latest technology
• Drive the use of all available tools and ensure procedures are executed and policies followed

Your profile:

• Previous retail, hospitality, or customer service experience with an excellent understanding of the premium fashion industry
• Excellent interpersonal and communication skills at all levels
• Strong commercial acumen and brand knowledge
• Ability to be flexible & adaptable to the needs of the business
• Willingness to constantly learn & develop
• High cultural awareness and knowledge
• Proactive and positive attitude

Your benefits:

• Competitive salary, commission, and attractive benefits
• Global career path for specialists and leadership
• Tailored training and development opportunities
• International and inspiring working environment with a dynamic culture

We are a global company with employees from around the world. Our inclusive culture embraces each person's authenticity and individuality. We are committed to equal employment opportunity. We believe that an equitable work environment helps unleash your full potential and inspires you to thrive.