General Practice Assistant (GPA)

NHS; Milford on Sea; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established healthcare provider is seeking a dedicated General Practice Assistant to join their team. This role offers the chance to support GPs and enhance patient care in a dynamic environment. Responsibilities include administrative tasks, basic clinical support, and acting as a liaison between patients and healthcare professionals. Ideal candidates will possess strong communication and organisational skills, with a commitment to patient-centred care. This is a fantastic opportunity to make a meaningful impact in the local community while working in a collaborative team setting.

Qualifications

• Willingness to undertake or possess a GP Assistant Certificate.
• Previous experience in an administrative or healthcare role.

Responsibilities

• Provide administrative support to GPs and manage patient data.
• Assist with basic clinical tasks and ensure patient care.

Skills

Administrative Skills

Communication Skills

Organisational Skills

Teamwork

Flexibility

Education

GP Assistant Certificate

Level 3 Diploma in Health and Social Care

Tools

EMIS

SystmOne

Job description

Job Summary

Clacton PCN has a fantastic opportunity for a General Practice Assistant (GPA) to join our team on a full-time basis for 37.5 hours per week over 5 days (with some Saturdays as required). Part time is also available.

As a General Practice Assistant, you'll be based in one (or at most two) of our practices, playing a critical role in supporting our GPs and ensuring a positive care experience for the local community. If you are a well organised person who thrives on a busy working environment, where no two days are the same, then we would love to hear from you.

Main duties of the job

1. Administrative Support
   • Sort clinical correspondence, coordinate referrals, and book tests and follow-ups.
   • Extract key information from letters, accurately code patient data, and update records.
   • Help free up GP time by managing workflow and prioritising key tasks.
2. Basic Clinical Tasks
   • Assist with blood pressure checks, urine dipstick testing, ECGs, phlebotomy, and more.
   • Support GPs during immunisations or wound care.
   • Provide clear, compassionate communication to patients regarding procedures and care.
3. Coordination & Liaison
   • Act as a vital link between GPs, other clinicians, external agencies, and patients.
   • Ensure seamless patient care across the network by liaising with hospital teams, social services, and community providers.
4. Patient-Centred Care
   • Treat every patient with respect, kindness, and confidentiality.
   • Direct patients to the most appropriate service or support within the PCN.

About Us

Clacton Primary Care Network is a collaborative group of six GP practices (East Lynne Medical Centre, North Clacton Medical Group, Old Road Surgery, Thorpe Surgery, Fronks Road Surgery, and Harewood Surgery) working together to provide high-quality, patient-centred healthcare.

Additional Details

Date posted: 20 April 2025

Pay scheme: Other

Salary: £12.34 an hour

Contract: Fixed term

Duration: 1 year

Working pattern: Full-time, Part-time

Reference number: 28528

Job locations: East Lynne Medical Centre, 3/5 Wellesley Road, Clacton on Sea, Essex, CO15 3PP

Job Responsibilities

If you would like to find out more information about this role, please see the attached job specification.

Person Specification

Qualifications

• Willingness to undertake or already possess a GP Assistant Certificate (or equivalent).
• Level 3 Diploma in Health and Social Care or completion of a healthcare assistant course.

Experience

• Previous experience in an administrative or healthcare role (GP surgery or primary care experience is highly desirable).
• Knowledge of patient confidentiality, data protection, and safeguarding principles.
• Excellent communication and organisational skills, with a keen eye for detail.
• A commitment to teamwork and the ability to work under your own initiative.
• Full UK driving licence (for travel between sites, if needed).
• Flexibility to adapt to the evolving needs of primary care.

Desirable

• Competency in basic clinical tasks such as phlebotomy and ECG.
• Familiarity with GP software systems (e.g., EMIS, SystmOne).
• Understanding of the Quality Outcome Framework (QoF) & Investment and Impact Framework (IIF).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Employer name: Primary Care Careers

Address: East Lynne Medical Centre, 3/5 Wellesley Road, Clacton on Sea, Essex, CO15 3PP

Employer's website: https://www.eoeprimarycarecareers.nhs.uk/