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IT Technician - Leeds - £26,000K

Senitor Associates

West Yorkshire

On-site

GBP 26,000

Full time

30+ days ago

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Job summary

An established industry player is seeking an enthusiastic IT Technician to join their dynamic internal IT department. This exciting role involves providing first and second line support, managing Office 365, and ensuring smooth operations of network and storage infrastructure. You will be part of a collaborative team dedicated to delivering excellent customer service and resolving technical issues efficiently. If you are passionate about technology and eager to grow in a supportive environment, this opportunity is perfect for you. Don't miss your chance to make a significant impact in a successful organization!

Qualifications

  • Experience in desktop support and network infrastructure.
  • Strong troubleshooting and problem-solving abilities.

Responsibilities

  • Provide first and second line support for IT queries.
  • Manage Office 365 and maintain documentation.
  • Administer Active Directory and Windows Server.

Skills

Technical Support
Troubleshooting
Customer Service
Office 365 Management
Active Directory
Windows Server Administration
TCP/IP Knowledge
Network Configuration
Problem-Solving Skills

Education

Relevant IT Certification

Tools

Call Logging System

Job description

IT Technician - Leeds - £26,000K

An established client of ours in the Technology sector is looking for an IT Technician to join their internal IT department on a permanent basis. The successful candidate will work as part of a team to provide first and second line support with some experience in desktop support, network, and storage infrastructure.

Roles & Responsibilities:

  • Provide technical support, answering support queries either onsite or via phone or email.
  • Maintain a high degree of customer service for all support queries.
  • Office 365 management.
  • Log all calls on the call logging system and maintain full documentation.
  • Respond to enquiries from clients and help them resolve any hardware or software problems.
  • Active Directory user and computer administration.
  • Windows Server administration.
  • Proven experience working within IT service delivery.
  • Excellent troubleshooting and problem-solving skills.
  • Knowledge of TCP/IP and WAN/LAN/Wi-Fi.
  • Install authorized software to laptops and desktops.
  • Configure/maintain computer systems, networks, and peripherals as instructed.

This is an excellent opportunity for an enthusiastic and passionate IT Technician to join a successful organization. Interviews are being arranged immediately for this role, so if this is of interest, please apply now for consideration!

If you'd like more information about the role, please contact Jasmine Brady at 07458160158 or email your CV to Jasmine.Brady@senitor.com.

For more information about Senitor and the opportunities we have to offer, follow us on Twitter @SenitorIT. Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.

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