JSCSC SO2 (C2) Supplier Relationship Management

UK Ministry of Defence; Shrivenham; On-site; GBP 37,000; Full time

Job summary

The UK Ministry of Defence is seeking a proactive individual for a Supplier Relationship Management role at the Joint Services Command & Staff College. This position involves managing supplier relationships, monitoring contract performance, and ensuring effective budget management. The successful candidate will demonstrate strong leadership and communication skills, contributing to continuous improvement and cost-effectiveness in service delivery.

Benefits

Flexible working options

Civil Service pension with employer contribution

Learning and development tailored to your role

Qualifications

• Strong leadership, management, and organisational skills.
• Excellent communication skills, both verbal and written.
• Good IT skills, including Word-processing, Excel, and PowerPoint.

Responsibilities

• Monitor academic resource usage and contract hours.
• Develop collaborative working relationships with course planning staff.
• Attend contract governance meetings and provide management information.

Skills

Leadership

Communication

Organisational skills

IT Skills

Job description

Joint Services Command & Staff College, Defence Academy of the United Kingdom, Shrivenham

Job Summary

As part of the Joint Services Command & Staff College (JSCSC) HQ, to provide business critical Supplier Relationship Management activity for the Command and Staff Academic Provider contract and budget management delivery to JSCSC.

Responsible for the day-to-day supplier relationship management of the Command and Staff Academic Provider contract; monitoring resources, performance, and quality of delivery, identifying opportunities for continuous improvement and cost-effectiveness and helping improve overall Value for Money (VfM) for the Authority.

This position is advertised at 37 hours per week.

Job Description

Monitor academic resource usage (contract hours) in line with agreed provision.

• Monitor and track major and minor change requests in accordance with the Contract Management (CM) Process (in consultation with DefAc CM team).
• Develop collaborative, effective working relationships with JSCSC, RCDS and LCSC Course planning staff to understand and plan requirement for academic provision and forecast changes (and with DefAc PFI contract manager as required).
• Engage routinely with RCDS and Land Command & Staff College on wider SRM requirements.
  
  

As part of Contract Governance processes, attend regular contract governance meetings, provide management information, advice, and other input to support successful outcomes. Represent the Designated Officer (Dir JSCSC) as necessary.

• Attend monthly Contract Management Board and quarterly Academic Provider Board (supporting Dir JSCSC as required).
• Attend JSCSC Course Committees as required.
• Develop and maintain close working relationships with Defence Academy (Def Ac) HQ CM, Commercial and Finance teams ensuring delivery, governance and information requirements are correctly managed, accounted for and assured.
• Develop close and effective working relationship with Contractor’s management team.
  
  

Support SO1 Resources to manage JSCSC Budget management

Contribute to wider JSCSC business management requirements and lead on appropriate bespoke JSCSC projects/work strands as directed by SO1 Res/ COO

Monitor academic resource usage (contract hours) in line with agreed provision.

• Monitor and track major and minor change requests in accordance with the Contract Management (CM) Process (in consultation with DefAc CM team).
• Develop collaborative, effective working relationships with JSCSC, RCDS and LCSC Course planning staff to understand and plan requirement for academic provision and forecast changes (and with DefAc PFI contract manager as required).
• Engage routinely with RCDS and Land Command & Staff College on wider SRM requirements.
  
  

As part of Contract Governance processes, attend regular contract governance meetings, provide management information, advice, and other input to support successful outcomes. Represent the Designated Officer (Dir JSCSC) as necessary.

• Attend monthly Contract Management Board and quarterly Academic Provider Board (supporting Dir JSCSC as required).
• Attend JSCSC Course Committees as required.
• Develop and maintain close working relationships with Defence Academy (Def Ac) HQ CM, Commercial and Finance teams ensuring delivery, governance and information requirements are correctly managed, accounted for and assured.
• Develop close and effective working relationship with Contractor’s management team.
  
  

Support SO1 Resources to manage JSCSC Budget management

Contribute to wider JSCSC business management requirements and lead on appropriate bespoke JSCSC projects/work strands as directed by SO1 Res/ COO

Person specification

This is an established role which requires the incumbent to be a proactive, collaborative individual able to engage confidently and constructively with colleagues across the whole force to develop effective working relationships, embed new processes, drive continuous improvement.

The Incumbent Must Have

• Strong leadership, management, and organisational skills.
• Excellent communication skills, both verbal and written.
• Ability to prioritise and deal with complex information and work to deadlines.
  
  

Good IT Skills, Including Word-processing, Excel (essential) And PowerPoint

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Changing and Improving
• Leadership
• Communicating and Influencing
• Working Together
• Making Effective Decisions
  
  

Alongside your salary of £36,530, Ministry of Defence contributes £10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an employer contribution of 28.97%
  
  

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

At sift, you will be assessed against your CV, Personal Statement and the following behaviours:

• Seeing the Big Picture
• Changing and Improving
• Leadership
• Communicating and Influencing
• Working Together
• Making Effective Decisions
  
  

When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.

At interview, you will be assessed against the following behaviours:

• Seeing the Big Picture
• Changing and Improving
• Leadership
• Communicating and Influencing
• Working Together
• Making Effective Decisions
  
  

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: [e-mail] .

As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.

Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

• Name : Shelley Whittaker
• Email : [e-mail]
• Telephone : [phone]
  
  

Recruitment team

• Email : [e-mail]
  
  

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: [e-mail].