Guest Experience Leader (Hiring Immediately)

JR United Kingdom; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Front of House Manager, where your passion for team development and guest experience will shine. This role offers the opportunity to lead a dedicated team, ensuring high standards while celebrating individual successes. With flexible hours, a generous bonus structure, and industry-leading family-friendly policies, you’ll thrive in a supportive environment. Enjoy perks like free meals, discounts, and the chance to be part of exciting events. If you're ready to make a difference in a vibrant setting, this role is perfect for you.

Benefits

Biweekly pay plus tips

Access to earnings before payday

Annual bonus opportunity

Flexible hours

Free food on shift

50% off food outside of work

Family-friendly policies

Pension schemes

Gym memberships

Long service awards

Qualifications

• Experience in shift planning and management.
• Passionate about supporting and developing team members.

Responsibilities

• Create a positive environment for guests and team members.
• Drive restaurant performance and deliver excellent results.

Skills

Team Development

Shift Planning

Labour Management

Coaching

Job description

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Guest Experience Leader (Hiring Immediately), Nottingham

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Client:

wagamama

Location:

Nottingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Front of House Manager | Full Time

At Wagamama, we celebrate individuality and diversity. With over 165 restaurants across the UK and Ireland, we are looking for a Front of House Manager to join our team and help us nourish both body and soul.

The Role |

As a Front of House Manager, you will be a leader who is passionate about creating a positive environment for our guests and team. You will support continuous coaching and development, drive restaurant performance, and deliver excellent results.

We are looking for someone who:

• Is passionate about supporting and developing their team while maintaining high standards
• Has experience in shift planning and management, with a love for working with and coaching teams
• Understands labour management and has insight into restaurant financial performance
• Loves celebrating team successes and recognizes individual needs

What’s in it for you |

• Biweekly pay plus tips
• Access up to 30% of earnings before payday with Wagestream
• £1000 annual bonus opportunity
• Flexible hours to support your side hustle
• Free food on shift and 50% off outside of work
• Industry-leading family-friendly policies, including 26 weeks full pay and 13 weeks half pay for expectant or adopting parents
• Opportunity to experience our new menus first
• Wagamama parties with VIP guests
• Recognition as a nationwide 'Love Above the Door' legend

Additionally, we offer pension schemes, holiday, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.

Be You, Be Wagamama

Wagamama is proudly part of the Disability Confident scheme.

As this role is based in an airport, successful applicants will need to apply for an airport pass (paid for by Wagamama). This includes providing 5 years of continuous references and completing a DBS check. If a pass cannot be obtained, we will consider roles in nearby non-airport locations.

*100% of tips go to our teams. Tips vary by restaurant and are left at guests' discretion. Tips are not considered wages and are not guaranteed.