Housekeeping Team Leader

The Scarlet Hotel; Newquay; On-site; GBP 20,000 - 30,000; Full time

Job description

Our housekeeping team leaders are at the core of our teams and are integral to our guests experience. They are kind and caring in nature and have a keen eye for detail. They are organised and can nurture their team so everyone around them can flourish.

Do you love nothing more than seeing a finished sparkling bedroom? Fresh ironed clean sheets on a beautifully made bed? Or towels stacked neatly in a pile all soft and fluffy?

If this sounds like you, you could make a fantastic Room Attendant here at the Bedruthan and Scarlet Hotel. Our housekeeping team it is not just about making beds, it’s about leaving our rooms ready so when our guests open their bedroom door, they know they can kick off their shoes relax and unwind.

No two days at our hotels are the same, however your responsibilities will include:

• Organise daily work tasks, to include room allocations across both hotels.
• Check hotel accommodation after room attendants have cleaned, ensuring high standards are met and rooms are ready for guests.
• Check communal areas are being cleaned to a very high standard. Managing the ground floor cleaner to achieve this.
• Stock control and stock taking on a monthly basis.
• Follow Health & Safety and COSHH guidelines.
• Report any maintenance issues through the correct process.
• Give rooms back in the appropriate time line, assisting room attendants to achieve this.
• Covering room attendant duties if the department requires it.
• Supporting the porters and laundry team in completing their daily duties.
• Understanding the room booking system.
• Attend meetings if asked to by housekeeping management.
• Effective communication with senior managers in housekeeping.
• Relying relevant information to other departments.

We are looking for someone who:

• Has experience working in a similar role
• Demonstrates a high attention to detail
• Is self-motivated and organised
• Has the ability to work on a team, as well as on your own
• Communicates clearly and effectively
• Has clear written and spoken English

What we offer:

As a family-owned independent Cornish business, we value every member of our talented team, and we offer a range of benefits and perks to reflect our commitment to making our hotels such a desirable place to work. These include:

• Competitive salary plus tips
• A people-centric working environment
• Learning and internal career progression opportunities
• A permanent contract with 28 days holiday per year (29 after 1 year)
• Long service scheme, enjoy a free stay at Bedruthan after your first year!
• Enjoy 40% off food and drinks, along with a range of other services throughout the hotel with our own discount scheme!
• Local partnership discounts
• Health Shield Healthcare Plan

On-site team accommodation is available