Apprenticeship - Global Travel & Expense Services

Cummins Europe; Darlington; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a motivated Global Travel & Expense Apprentice to join their dynamic team in Darlington. This apprenticeship offers a unique opportunity to gain hands-on experience in travel and expenses management while studying for a Business Admin Level 3 qualification. You will play a key role in maintaining service level agreements and delivering excellent customer service. With a supportive learning environment, you will develop essential skills that will power your potential and prepare you for a successful career in a global organization. Join us to embark on a rewarding journey!

Qualifications

• Minimum of 5 GCSEs in Math and English at Grade C/4 or above.
• Proficiency in MS Office at an intermediate level.

Responsibilities

• Updating and maintaining Enterprise Solutions service level agreements.
• Maintaining excellent customer service with all internal and external customers.
• Assisting with data analysis and reporting for Business Units.

Skills

Good listening skills

Communication skills (written and verbal)

Proficiency in MS Office (Excel, Word, PowerPoint)

Problem-solving skills

Attention to detail

Education

5 GCSEs in Math and English at Grade C/4 or above

Business module (beneficial but not essential)

Job description

Description

We are looking for an enthusiastic Global Travel & Expense Apprentice to join our team specializing in travel and expenses for Cummins Services in Darlington (UK). During your placement with us, you will learn how a major global organization operates, gaining the tools and exposure you need to become an industry expert and power your potential!

Summary Of The Course

The Global Travel and Expense Apprentice role is a developmental position within the Enterprise Solutions function. During the apprenticeship, you will work 5 days per week, including 1 day per week for study at Darlington College. The working hours are 9am – 5pm with flexibility to suit business needs. Upon completion, you will obtain a Business Admin Level 3 qualification.

Responsibilities

In this role, you will make an impact by:

• Updating and maintaining Enterprise Solutions service level agreements (SLA) or dashboards.
• Maintaining excellent customer service with all internal and external customers.
• Responding to queries from regional travel teams and supporting ad-hoc tasks.
• Assisting with running, preparing, and issuing reports for Business Units at month-end and on an ad-hoc basis.
• Assisting with data analysis, trends, and measures, including collation of data for the monthly Sox review.
• Creating and maintaining Global intranet pages, training materials/videos across travel systems, including the Cummins Learning Centre (CLC).

Qualifications

To succeed in this role, you will need:

• A minimum of 5 GCSEs in Math and English at Grade C/4 or above; a Business module would be a benefit but is not essential.
• Good listening and communication skills (written and verbal) and proficiency in MS Office (Excel, Word, PowerPoint) at an intermediate level.
• Good judgment and integrity, with attention to detail.
• The ability to work well both independently and as part of a team, with problem-solving skills and initiative.

Why Cummins

As an apprentice at Cummins, you'll develop your skills and knowledge in a supportive, dynamic environment. Our program offers a comprehensive learning experience to prepare you for a successful career.

Working at Cummins

We are committed to fostering a diverse and inclusive workplace. We provide equal opportunities regardless of race, gender, disability, age, religion, sexual orientation, veteran status, or other protected status. As a disability confident employer, we strive to make our recruitment process accessible. If you need reasonable adjustments, please let us know. Your journey with us matters!