Customer Service Assistant- Waterbeach, £12.21per hour

TN United Kingdom; Waterbeach; On-site; Full time

Job summary

Join a vibrant team in Waterbeach as a Customer Services Assistant! Deliver exceptional service, manage communications, and support your colleagues in a dynamic environment. Enjoy competitive pay and a supportive team culture. Apply today!

Benefits

Competitive Pay

Work-Life Balance

Supportive Team

Qualifications

• Proven experience in customer service with a friendly telephone manner.
• Fast and accurate keyboard skills with strong organisational abilities.

Responsibilities

• Answering calls quickly and professionally.
• Managing hundreds of emails daily with speed and accuracy.
• Handling essential admin tasks with precision.

Skills

Customer Service

Organisational Skills

Communication

Job description

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Client:

Manpower

Location:

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

08fed95a7f93

Job Views:

3

Posted:

15.05.2025

Expiry Date:

29.06.2025

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Job Description:

Join Our Team as a Customer Services Assistant!

Location: Waterbeach, Cambridge
Hours: Monday to Friday, 08:55 - 17:10
Hourly Rate: £12.21 per hour

About the Role
Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced environment where every interaction counts? We're looking for a friendly, organised, and proactive Customer Services Assistant to be the voice and support for our customers. If you love solving problems, working as part of a close-knit team, and making a real difference, this could be the perfect role for you!

What You'll Be Doing

• Answering Calls Like a Pro: Be the first point of contact, answering calls quickly and professionally, making every customer feel valued.
• Mastering the Inbox: Manage hundreds of emails daily with speed and accuracy, crafting clear, professional responses that keep our customers smiling.
• Keeping Things Running Smoothly: Handle essential admin tasks with precision, ensuring nothing slips through the cracks.
• Team Player Extraordinaire: Support your colleagues across the office, sharing knowledge and stepping in wherever needed to keep the team firing on all cylinders.

Why You'll Love Working With Us

• Competitive Pay: Earn £12.21 per hour for your valuable skills and dedication.
• Great Location: Work in the vibrant community of Waterbeach, Cambridge.
• Work-Life Balance: Enjoy regular Monday to Friday hours, giving you your evenings and weekends free.
• Variety & Growth: Develop a broad skillset in a multi-skilled role that keeps every day interesting.
• Supportive Team: Join a small, friendly team where your contribution truly matters.

What We're Looking For

• Proven experience in customer service with a friendly telephone manner.
• Fast and accurate keyboard skills with strong organisational abilities.
• A genuine team player who communicates clearly and works flexibly.
• Someone with a positive, can-do attitude who's eager to learn and grow.

Your Impact

• Deliver exceptional service that keeps customers coming back.
• Anticipate needs and solve issues before they arise.
• Help create a trusting, collaborative, and dynamic team environment.
• Bring fresh ideas to improve how we serve our customers every day.

Ready to Make a Difference?
If you're enthusiastic, reliable, and ready to take on a rewarding role with plenty of variety, we want to hear from you! Step into a role where your skills shine, your voice is heard, and your work truly matters.

Apply today and become an essential part of our customer service team in Waterbeach!

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