NetSuite ACS Functional Consultant

Oracle; London; On-site; GBP 40,000 - 65,000; Full time

Job summary

A leading tech company, Oracle, seeks to innovate through its NetSuite Advanced Customer Support team. This role focuses on optimizing customer solutions in ERP, requiring experience in technical or functional roles within industries such as retail or finance. Candidates should be creative problem solvers, ready to enhance customer engagement and value.

Benefits

Competitive salary

Flexible and remote working options

Employee Assistance Program

Comprehensive benefits including medical and life insurance

Opportunities for learning and career development

Qualifications

• Relevant experience in functional or technical roles.
• Experience in Warehouse Distribution, Retail, Manufacturing, Finance, or Software Services.
• Experience with NetSuite or similar ERP software.

Responsibilities

• Work with customers to address priority gaps.
• Architect solutions for complex business requirements.
• Evaluate and test client business processes.

Skills

Creativity

Problem Solving

Analytical Skills

Job description

Why work at Oracle

• Join a global workplace where you can make an impact.
• We offer competitive salaries and exciting benefits – along with flexible and remote working to suit your lifestyle.
• Get access to development opportunities that can advance your career, an Employee Assistance Program to support your mental health, and core benefits such as medical, life insurance, and access to retirement planning.
• Be yourself in an inclusive culture where employee resource groups champion our diverse communities.

What we’ll offer you

• A competitive salary with exciting benefits
• Flexible and remote working so you can do your best work
• Learning and development opportunities to advance your career
• An Employee Assistance Program to support your mental health
• Employee resource groups that champion our diverse communities
• Core benefits such as medical, life insurance, and access to retirement planning
• An inclusive culture that celebrates what makes you unique

Life at Oracle and Equal Opportunity

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles to perform crucial job functions.

That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.

https://www.oracle.com/corporate/careers/diversity-inclusion/

Qualifications

Career Level - IC3

Responsibilities

What you’ll do

Oracle NetSuite is reinventing the engagement model for our growing installed base of valued Customers. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella subscription service -- our first-ever qualifying as cloud Annual Recurring Revenue (ARR) -- that provides functional and technical Enterprise Resource Planning (ERP) solution sustainment to drive continuous NetSuite improvement and value.

• Work with customers to remediate highest priority gaps
• Evaluate and test client business processes, IT controls and identify areas of risk for management
• Architect solutions for complex business requirements, which may include configuration and/or integration and/technical components, in partnership with our dedicated Technical Services (TS) team
• Apply current knowledge of IT trends and systems processes to identify security and risk management issues, as well as other opportunities for overall process improvement
• Research and consult on various tax matters
• Define detailed functional requirements and design for TS team to test automations and integrations to NetSuite
• Customize and consult on financial reporting to enhance understanding (Balance Sheets, Income statements, Cash Flow statements)
• Provide general ledger account analysis; reconciliation, bank statements and intercompany accounts
• Perform quality reviews of deliverables developed by other team members

Skills and Qualifications needed:

• Previous relevant experience in application centric functional or technical roles.
• Experience in one of these vertical markets: Warehouse Distribution, Retail, Manufacturing, Finance, Software Services
• NetSuite or competitive cloud based Enterprise Resource Planning (ERP) software solution experience.
• Confirmed creativity, the ability to develop and present new ideas and conceptualize new approaches and solutions