Assistant Manager

JW Lees; Warrington; On-site; GBP 25,000 - 35,000; Full time

Job summary

JW Lees is seeking an Assistant Manager to join their management team. The role involves leading a team, ensuring excellent customer service, and supporting the General Manager. With a focus on growth and career progression, this position offers various benefits, including profit sharing and discounts.

Benefits

Annual profit share

30% discount on food and drink

50% off food when on shift

Discounted stays in hotels and inns

Wellbeing support

Access to JW BenefitHub discounts

Qualifications

• Previous leadership experience within hospitality or retail.
• Passionate about customer service and team motivation.
• Willingness to learn and grow in the role.

Responsibilities

• Lead and motivate the team to provide excellent service.
• Support the General Manager and take charge in their absence.
• Handle problems effectively and maintain commercial awareness.

Skills

Leadership

Communication

Customer Service

Commercial Awareness

Job description

We are looking for an Assistant Manager to join our talented management team.

What we offer our Assistant Managers:

• Annual profit share, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs and inns for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• Wellbeing support with our Employee Assistant Programme
• Great opportunities to grow in your role and progress your career
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What an Assistant Manager does at JW Lees:

• Get the best from your team. Leading by example, offering great service and motivating the people around you.
• Be an expert in communication and be passionate about making every customer visit memorable.
• You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business.
• Take ownership of problems and be commercially aware.
• You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart ofeverything we do:

Proud - Savvy - Honest - Passionate - Personal - Together