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Clinical Application Support

Medpace

Greater London

On-site

GBP 30,000 - 50,000

Full time

30+ days ago

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Job summary

Join a forward-thinking clinical research organization that is dedicated to making a significant impact on global health. As a Clinical Application Support candidate, you will play a vital role in supporting innovative projects and ensuring smooth operations for internal and external users. This office-based position in London offers a dynamic work environment where your organizational and communication skills will shine. You will have the opportunity to work closely with diverse teams, providing essential support for applications that enhance clinical research. Embrace the chance to grow professionally and contribute to meaningful advancements in healthcare.

Benefits

Flexible work environment
Competitive compensation and benefits package
Competitive PTO packages
Structured career paths
Company-sponsored employee appreciation events
Employee health and wellness initiatives

Qualifications

  • 1 year experience in IT support or related field.
  • Strong organizational and communication skills required.

Responsibilities

  • Provide support for ClinTrak applications for users.
  • Act as a liaison between users and development teams.
  • Conduct training and demos for Medpace users.

Skills

Organizational Skills
Communication Skills
Teamwork

Education

Associate’s Degree in Information Systems
Associate’s Degree in Life Sciences

Tools

Microsoft Windows
Microsoft Office (Excel, Access)
Database Systems

Job description

Job Summary

Medpace is currently looking for talented and passionate Clinical Application Support candidates to assist in our expansion of the team outside of the US. This role will be office-based in London, with a commuting expense perk available after 3 months in the role. You will be supporting our global operations and taking part in exciting projects.

Responsibilities
  • Provide timely and accurate support of ClinTrak applications and other supported applications for internal and external users;
  • Act as a liaison between end users and application development teams while maintaining the interests of end users;
  • Develop and implement approaches for the use of ClinTrak applications and other supported systems as they apply to individual users and study teams;
  • Provide system training/demos to Medpace users;
  • Perform other support-related tasks to meet company objectives.
Qualifications
  • Associate’s degree in Information Systems or a related field and 1 year experience in general IT support -OR- Associate's degree in a Life Sciences field and 1 year of industry-related experience;
  • Strong organizational skills, very detail-oriented, flexible, with strong communication skills;
  • Knowledge of Microsoft Windows operating systems;
  • Ability to work in a team environment;
  • Experience in Microsoft Office (Excel, Access) and other database systems preferred.
Medpace Overview

Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical, and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral, and anti-infective. Headquartered in Cincinnati, Ohio, we employ more than 5,000 people across 40+ countries.

Why Medpace?

People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today.

The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future.

Medpace Perks

  • Flexible work environment
  • Competitive compensation and benefits package
  • Competitive PTO packages
  • Structured career paths with opportunities for professional growth
  • Company-sponsored employee appreciation events
  • Employee health and wellness initiatives

Awards

  • Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023, and 2024.
  • Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility.

What to Expect Next

A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.

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