Commercial Operations & Excellence -Director

JR United Kingdom; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

A dynamic international logistics business is seeking a motivated Commercial Operations & Excellence Director in London. This role involves overseeing their global commercial offering, contributing to deal structuring, pricing strategies, and managing client relationships. Ideal candidates will have a strong background in pricing, logistics experience, and the ability to lead high-performing teams.

Qualifications

• Strong background in pricing and commercial operations.
• Experience in small to medium-sized freight forwarding or 3PL business.
• Ability to lead a high-performing team.

Responsibilities

• Oversee deal structuring and pricing strategies.
• Manage large tenders and proposal writing.
• Provide analytics on sales performance and KPIs.

Skills

Deal structuring

Product and service innovation

Business insights

Commercial analytics

CRM knowledge

Client management

Tools

CargoWise

Monday.com

Job description

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Commercial Operations & Excellence - Director, London

Client:

GRG Executive Search

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

5

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

GRG Executive has exclusively partnered with a dynamic international logistics business, seeking a motivated Commercial Operations & Excellence Director to oversee the development of their cross-functional commercial offering globally. This is a fantastic opportunity to be part of a fast-paced entrepreneurial environment with growth plans on a global scale!

Key Duties:

• Deal structuring
• Product and service innovation
• Business insights and commercial analytics
• Market insights (competitor knowledge!)
• CRM – ensuring existing CRM is fully utilised

Additional information:

• Sales Support (including Pricing): Assists all sectors with deal structuring, pricing strategies, and client proposals.
• Bid & Proposal Management (RFP/RFQ Support): Manages large tenders, proposal writing, and complex pricing models.
• Commercial Analytics & Performance Reporting: Provides data insights on sales performance, margins, and sector-specific KPIs.
• Client Relationship Management (CRM) & Key Accounts: Manages major client relationships, improves retention, and streamlines cross-sector opportunities.

The Ideal Background:

• Strong background in pricing and other commercial elements of forwarding
• Some secure logistics experience, working with products that are moving using airline VALUABLE services (VAL)
• Awareness / understanding of CargoWise
• Experience managing a third-party supplier network, building quotes, using multiple costs. Ideally within a small to medium-sized freight forwarding or 3PL business.
• Strong experience in commercial reporting and presenting up to executive level
• Strong CRM (ideally Monday.com knowledge)
• Experience reviewing, changing, and implementing new sales processes and procedures, ideally using best-in-class methodologies to create a strong performing sales support function.
• Has managed, coached, and led a high-performing team.