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Financial Services Representative

Michigan First Credit Union

Greater London

On-site

USD 25,000 - 45,000

Full time

30+ days ago

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Job summary

An established industry player is looking for a dynamic Financial Services Representative to join their award-winning team. This role is all about delivering exceptional service and building lasting relationships with members while providing tailored financial solutions. You'll be the face of the brand, ensuring that every interaction is positive and memorable. With a commitment to community support and a focus on personal growth, this position offers a unique opportunity to make a real difference in people's lives. Join a team that values teamwork and offers competitive benefits, including tuition reimbursement and wellness initiatives.

Benefits

Competitive pay
Low-cost medical, dental, and vision options
401(k) with 100% match up to 5%
Tuition reimbursement for degree programs
Access to concierge services
State-of-the-art fitness center
Wellness initiatives and events
Loan discounts for certain loans
Opportunities for performance-based pay increases

Qualifications

  • 3+ years of experience in financial sales or retail.
  • Outgoing and personable with strong customer service skills.

Responsibilities

  • Deliver stellar service to credit union members.
  • Provide personalized financial solutions for members.
  • Assist at various in-store locations as needed.

Skills

Customer Service
Financial Sales
Interpersonal Communication
Team Collaboration

Education

High School Diploma/GED
Associate’s Degree in Business

Job description

Location

16705 Fort St., Southgate, 48195

Responsibilities

This branch is a Retail In-Store branch located in Walmart, Meijer, and Kroger stores.

Branch Hours:
Monday - Friday: 10:00 a.m. - 7:00 p.m.
Saturday: 10:00 a.m. - 3:00 p.m.
Sunday: Closed.

Financial Service Representative

We are currently seeking a Financial Services Representative to join us. The person in this position will report to the Branch Manager.

As a Retail In-Store Financial Service Representative at Michigan First Credit Union, you’ll deliver five-star service while building relationships with our members. Outstanding teamwork is essential. Our goal is to provide personalized solutions to our members’ financial situations.

What You’ll Do:
  • Deliver stellar service to credit union members and potential new members.
  • Serve as a face for our brand - happy, confident, and positive.
  • Provide unique and personalized financial solutions for our members.
  • Introduce potential new members to the perks of being a Michigan First Credit Union member.
  • Follow through on promises and ensure all details are covered.
Qualifications

What We’re Looking For:

  • Outgoing, personable candidates who love talking to people.
  • Professional experience, preferably 3+ years in financial sales or retail.
  • Customer service experience, preferably 3+ years.
  • Ability to learn our products and services quickly; high school diploma/GED required, Associate’s in business or related field preferred.
  • A flexible schedule to accommodate branch hours.
  • Team players who can assist at any of our in-store locations.
Who We Are

Michigan First Credit Union was founded over 90 years ago and serves more than 160,000 members across Michigan. We offer financial solutions for every life stage and strive to transform our members’ lives through personalized service.

Michigan First highlights:

  • 500 team members
  • 32 locations across Michigan
  • Industry leader in community support and charitable giving
  • Member Services Call Center operates 24/7
  • Over $1.5 Billion in assets
Awards

Michigan First Credit Union has received numerous awards, including:

  • 2024 Best & Brightest in the Nation
  • 2024 Best Credit Unions to Work For
  • 2021 Credit Union of the Year by NAFCU
Benefits and Perks

Benefits of joining our award-winning team include:

  • Competitive pay
  • Low-cost medical, dental, and vision options
  • 401(k) with 100% match up to 5%
  • Tuition reimbursement for degree programs
  • Access to concierge services
  • State-of-the-art fitness center
  • Wellness initiatives and events
  • Loan discounts for certain secured and unsecured loans
  • Opportunities for performance-based pay increases

Michigan First Credit Union is an Equal Opportunity Employer.

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