Audit and Issues Management Lead

MUFG Americas; London; Hybrid; GBP 60,000 - 100,000; Full time

Job description

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas, and collaborate toward greater innovation, speed, and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Overview of the Department/Section:

Mitsubishi UFJ Financial Group (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG has a global network with 1,100 offices in over 40 countries. The Group has over 140,000 employees, offering services including corporate banking, commercial banking, retail banking, wealth management, investment banking, capital markets, personal and corporate trust, and transaction banking.

The Group’s operating companies include Bank of Tokyo-Mitsubishi UFJ, Mitsubishi UFJ Trust and Banking Corporation (Japan’s leading trust bank), and Mitsubishi UFJ Securities Holdings Co., Ltd., one of Japan’s largest securities firms.

Main purpose of the role:

This role is to oversee the management of internal and external audits, alongside managing the lifecycle of issues arising from these engagements. You and your team will be required to help coordinate audit activities, assist technology teams in responding to audit requests, and ensure that information used to respond to audit queries is complete, accurate, and timely.

Once an audit is complete and findings are raised, you will assist technology teams to develop management action plans and ensure that remedial actions effectively mitigate the risks to MUFG.

You will be expected to ensure that audit findings are accurate, reasonable, and risk-based while working with both audit and technology to assess the risks to MUFG.

Key responsibilities:

1. Audit engagement and coordination: Responsible for engagement within Internal Audits, ensuring audit scope, roles, and responsibilities are clear, and that audits are running smoothly.
2. Stakeholder Management: Managing the relationship with both internal and external audit and acting as a bridge to Technology departments and some business functions within the MUS international business and MUFG group as necessary.
3. Audit Issue Management: Oversee the tracking, reporting, and resolution of audit issues, ensuring timely completion of actions and escalating concerns to senior management when necessary.
4. Quality Assurance: Conduct thorough quality assurance reviews of evidence related to issue closure, ensuring that it meets audit standards and requirements.
5. Advisory Role: Advise technology stakeholders on appropriate responses to audit findings and assist in developing action plans that mitigate identified risks.
6. Process & Control Improvement: Identify opportunities to improve processes and controls, driving continuous improvements in audit efficiency and transparency.

Main tasks:

1. Managing and overseeing the audit and issue management team.
2. Liase with internal and external audits, and internal stakeholders to ensure audit processes are being followed and that audits are on schedule.
3. Communication with technology teams to ensure roles and responsibilities are clear.
4. Assisting technology teams in responding to audit queries.
5. Ensuring audit requests are reasonable, understood, and prioritized by technology teams.
6. Assisting technology teams in reviewing findings, responding to audits, and where required defining action plans.
7. Validating and QA actions and issues closure packs.
8. Tracking and reporting on the status of action plans and issues closure.
9. Developing ways to improve the efficiency of audits and issue management including the use of data analytics, AI, and process improvement.
10. Provide monthly reporting to various risk and management committees relating to risks, issues, controls, and assessments.

Skills and experience:

1. Strong technical background with 5+ years’ experience in technology/risk management/governance/internal/external audit.
2. Management and supervisory experience of small to medium-sized teams.
3. Understanding of SOX requirements, technology SOX controls, and broader external audit procedures.
4. Ability to manage multiple tasks to tight deadlines without sacrificing quality.
5. Ability to build relationships and influence with stakeholders at all levels including senior internal and external audit management and technology management.
6. Excellent written and verbal communication skills.
7. Strong data management, analysis, and reporting skills to improve the efficiency of the audit process across the entire department and provide meaningful and impactful reporting on the audit cycle and the control environment.

Please note MUFG operates a Hybrid working policy with 3 days per week in the office.

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected, and their opinions count. We support the principles of equality, diversity, and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief, and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.