Support Coordinator, NFP PEOPLE

Guardian Jobs; Minster; Remote; GBP 16,000 - 20,000; Full time

Job summary

A leading charity is seeking a passionate Support Coordinator to assist stroke survivors and their families. This role involves providing support and guidance, managing volunteers, and facilitating lifestyle changes to prevent further strokes. The position is home-based with travel across East Kent and beyond. The ideal candidate will possess strong interpersonal and organisational skills, along with experience in caring professions. Join us in making a difference in the lives of stroke survivors.

Benefits

25 days annual leave plus bank holidays

Employee assistance programme

Learning and development opportunities

Pension scheme

Life Assurance

Health Cash Plan

Flexible working opportunities

Qualifications

• Experience in a caring profession supporting people with disabilities.
• Experience in setting up and running virtual groups.

Responsibilities

• Support new stroke survivors and their carers from hospital discharge.
• Provide personalised information, advice, and support.
• Manage volunteers, including recruiting and training.

Skills

Interpersonal Skills

Organisational Skills

IT Skills

Job description

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join a Stroke Recovery Service based in East Kent.

Position:

S11278 Stroke Support Coordinator

Location:

Home based, Thanet, East Kent, with regular travel within the service area and possibly to London and nationally for meetings.

Salary:

Circa £16,461 per annum

Hours:

21 hours per week

Contract:

Permanent, funded until 31 March 2026.

Benefits:

25 days’ annual leave plus bank holidays, cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, flexible working opportunities.

Closing Date:

1 June 2025. Note: We may close early if sufficient applications are received.

Interview Date:

9 June 2025 via video conferencing. Please inform us if this presents challenges.

The Role

The service aims to identify and address the needs of stroke survivors and carers by providing innovative support solutions to meet their desired outcomes. The role involves supporting service users and service delivery.

Reporting to the Service Delivery Coach, the Stroke Support Coordinator will:

1. Support new stroke survivors and their carers from hospital discharge into the community.
2. Provide personalised information, advice, and support.
3. Support clients to make lifestyle changes to prevent further strokes.
4. Manage volunteers, including recruiting, training, and overseeing their activities.

About You

You will have:

• Excellent IT skills and a flexible approach.
• Experience in a caring profession supporting people with disabilities.
• Experience in setting up and running virtual groups.

This role is home-based with extensive travel across the local area and occasionally further afield. A valid driving license and access to a car with business use cover are essential.

You must be a resident of the UK and have the right to work in the UK.

Please submit your CV (including current address) and a supporting statement (up to two pages) demonstrating how you meet the person specification and what skills and experience you bring.

If applying under the Disability Confident scheme, please indicate this in your supporting statement.

About the Organisation

The charity provides lifelong support for stroke survivors and their families, including one-to-one and group support, funding research, and campaigning for better care. They are committed to diversity and inclusion and encourage applications from underrepresented groups, including those affected by stroke, people of colour, LGBT+ communities, and disabled individuals.

The organisation is a Disability Confident employer and promotes flexible working, reasonable adjustments, and access to work. They support staff networks and continuous diversity efforts.

Relevant experience may include roles such as Care Coordinator, Stroke Support, Support Worker, Carer, Volunteer Coordinator, or similar.