Engagement & Employment Officer

MesaBilling; Manchester; On-site; GBP 29,000; Full time

Job summary

An established industry player is seeking an Engagement & Employment Officer to foster partnerships and support job seekers in their journey to sustainable employment. This role is pivotal in community outreach, helping individuals navigate personal barriers to work. You will engage with various stakeholders, manage a caseload, and ensure effective communication throughout the employment process. If you are passionate about making a difference and have strong relationship-building skills, this is the perfect opportunity for you.

Qualifications

• Experience in caseload management within employability or support services.
• Strong communication skills to liaise with stakeholders and job seekers.

Responsibilities

• Develop relationships with partner organizations and job centres for referrals.
• Manage a personal caseload of job seekers, providing tailored support.

Skills

Verbal communication

Written communication

Relationship building

Caseload management

Organizational skills

Community engagement

Job description

Manchester

Up to £29,000

Full Time, Temporary (6 months)

The Role

We are recruiting for an Engagement & Employment Officer who will play a dual role: actively building partnerships to generate referrals and managing a caseload of job seekers as they move towards sustainable employment. You will be central to both community outreach and direct support, helping individuals overcome personal barriers and take steps into work.

Duties

• Proactively develop strong relationships with partner organisations, job centres, community groups, and referral agencies to generate a pipeline of suitable referrals.
• Promote the employability programme through outreach activities, stakeholder meetings, networking events, and community engagement.
• Manage a personal caseload of job seekers, providing tailored support throughout their journey, from referral and onboarding to employment and beyond.
• Conduct initial assessments to understand each individuals needs, aspirations, and barriers to work.
• Work collaboratively with internal delivery teams to ensure appropriate interventions, training, and support are provided.
• Maintain accurate records of engagement activity, referrals, and client progress using internal systems.
• Be the main point of contact for both partner organisations and job seekers, ensuring smooth communication and a positive experience throughout the process.
  
  

Required Skills

• Strong verbal and written communication skills to confidently liaise with a wide range of stakeholders and job seekers.
• Experience presenting programmes clearly and engagingly in both formal and informal settings.
• Demonstrable ability to build and sustain productive relationships with external partners and internal teams.
• Experience in caseload management, ideally within employability, community engagement, or support services.
• A passion for supporting people to overcome barriers, grow in confidence, and achieve their employment goals.
• Organised, proactive, and capable of managing multiple priorities in a dynamic environment.
  
  

If this sounds like the perfect role for you then please submit your CV.

This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview.

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