Sales Support Executive

Robertson & Sumner Ltd; London; On-site; GBP 60,000 - 80,000; Full time

Job description

Are you ready to take your administrative skills to the next level? We're seeking a proactive and detail-oriented individual to join our client's dynamic vendor sales team. As a Sales Support Executive, you'll play a pivotal role in ensuring their sales operations run smoothly and efficiently.

What You'll Do:

1. Customer Service Excellence: Provide unparalleled administrative support to the sales team and reseller partners, ensuring exceptional customer service delivery.
2. Quotation Management: Generate a high volume of quotations for both new business and renewal opportunities, demonstrating precision and attention to detail.
3. Order Processing: Manage the end-to-end sales order process, from receipt of purchase orders to collaboration with the Supply Chain Team, including quality checks and error resolution.
4. CRM Maintenance: Maintain and update our CRM system according to vendor-specific processes, ensuring accurate and up-to-date information.
5. Relationship Building: Foster strong relationships with product sales, supply chain, and renewals teams, facilitating seamless collaboration and communication.

What You'll Bring:

1. Professionalism: Exhibit excellent written and verbal communication skills, with a focus on delivering clear and concise messages.
2. Organisational Skills: Ability to prioritize tasks, manage concurrent activities, and multitask effectively in a fast-paced environment.
3. Technical Proficiency: Proficient in MS applications such as Excel, Word, and Outlook, with previous experience in IT systems for quotation, order entry, and CRM.
4. Resilience: Stay calm under pressure, demonstrating resilience and adaptability in challenging situations.

Your Qualifications:

1. Experience: Minimum of 1 year in a similar administrative role, preferably in a high-volume environment.
2. Initiative: Driven and self-motivated, with the ability to work independently and take ownership of tasks.
3. Collaborative Spirit: A team player with a collaborative approach, maintaining a professional demeanor at all times.

Apply now for more information.