Export Aerospace Air Operator 4 on 4 off days

FORGE; Cannock; On-site; GBP 33,000 - 36,000; Full time

Job summary

A leading company in the freight forwarding industry is seeking an Export Aerospace Air Operator for a 4 on/4 off day shift. The role involves managing air export shipments, ensuring compliance, and building customer relationships. Candidates should have at least 2 years of relevant experience and strong communication skills. A competitive salary of up to £33K plus shift allowance is offered.

Qualifications

• At least 2 years of Air Export experience.
• Experience within the freight forwarding industry.

Responsibilities

• Adhere to Customs Compliance procedures and documentation.
• Manage and build customer relationships.
• Handle customs entries for specialist license movements.

Skills

Air Export

Communication

Commercial Awareness

Interpersonal Skills

Education

5 GCSEs including Maths and English at Grade C

Tools

CargoWise

Job description

We are working with a large established Freight Forwarder who is looking to recruit an Export Aerospace Air Operator on a 4 on/4 off day shift.

Salary up to £33K + Shift Allowance of up to £3K.

Our client is seeking candidates with:

• At least 2 years of Air Export experience
• Advantageous experience in AOG/Aerospace/Time-Critical sectors

Key Activities

• Adhere to Customs Compliance procedures and documentation
• Manage and build customer relationships
• Complete retrospective customs compliance actions
• Handle customs entries for specialist license movements
• Ensure the job file is fully and accurately completed, reflecting all relevant information and services provided
• Liaise with carriers, handling agents, departments, transport, warehouse teams, and overseas offices to resolve issues and coordinate shipments
• Maintain and update compliance and milestones through CargoWise (internal system)
• Manage allocated customers according to SOPs
• Create and manage airfreight shipments in CargoWise
• Update internal complaint tools with root cause and solutions
• Support KPI measurement and participate in weekly team briefings
• Complete statutory and mandatory training
• Perform any other duties as required

Skills and Experience

• Experience within the freight forwarding industry
• Minimum 2 years of air export knowledge
• 5 GCSEs including Maths and English at Grade C or above, or equivalent (desirable)
• Experience with HMRC procedures
• Knowledge of AOG/Aerospace/Time Critical sectors (advantageous)

Additional skills include:

• Commercial awareness
• Clear and concise communication skills (written and spoken)
• Ability to follow processes and support continuous improvement
• Interpersonal skills such as influencing, relationship management, and cultural awareness
• Ability to work across teams

HOURS: 07:00-19:00, 4 on / 4 off day shift.

If you do not hear from us within 7 days, your application has been successful.