Sales Associate (Part Time) - Leicester (Highcross)

HUGO BOSS; Leicester; On-site; GBP 20,000 - 30,000; Full time

Job summary

HUGO BOSS seeks a passionate Sales Associate to deliver exceptional customer service and build a loyal customer base. The ideal candidate will have retail experience and a strong understanding of the premium fashion industry, thriving in a dynamic team-oriented environment.

Benefits

Competitive salary and commission

Attractive benefits

Tailored training and development opportunities

Global career path for specialists and leadership

International working environment

Qualifications

• Previous retail, hospitality, or customer service experience.
• Excellent understanding of premium fashion industry.
• Ability to adapt to the needs of the business.

Responsibilities

• Deliver Customer Service Excellence.
• Support in transaction, complaint & return handling.
• Participate in regular training to continuously develop.

Skills

Interpersonal skills

Communication skills

Commercial acumen

Customer service

Flexibility

Cultural knowledge

Proactive attitude

Job description

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Client:

HUGO BOSS

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

c79c60045edc

Job Views:

3

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 17,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!

Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!

In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.

We are looking for passionate candidates to join our innovative and inspiring team at Hugo Boss. We celebrate success, work collaboratively and make the impossible possible. If you thrive in a fun yet entrepreneurial environment and have a drive to succeed - this could be the role for you.

What you can expect:

• Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
• Responsible for CRM data gathering & quality management
• Contribute to achieve the location’s performance targets and individual KPI’s
• Support in transaction, complaint & return handling
• Participate in regular trainings to continuously develop
• Support in all operations for loss prevention and stock management
• Proficient utilization of business systems & latest technology
• Drive the use of all available tools and ensure procedures are executed and policies followed

Your profile:

• Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
• Excellent interpersonal and communication skills at all levels
• Demonstrate strong commercial acumen and brand knowledge
• Ability to be flexible & adaptable to the need of the business
• Willingness to constantly learn & develop
• High cultural knowledge & awareness
• Proactive and positive attitude
• Competitive salary, commission and attractive benefits
• Global career path for specialists and leadership
• Tailored trainings and development opportunities
• International and inspirational working environment with a dynamic work culture