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Team Member

The Rank Group

Thanet District

On-site

GBP 20,000 - 30,000

Full time

30+ days ago

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Job summary

Join a vibrant team at a leading bingo operator in the UK, where your role is to create memorable experiences for customers. This position emphasizes fun, adaptability, and excellent communication, making it perfect for those who enjoy engaging with people. You will be part of a community that values service, teamwork, and responsibility, ensuring every visit is special. With competitive pay and a range of employee perks, this opportunity allows you to thrive in a lively environment and contribute to a welcoming atmosphere. If you are passionate about customer service and want to be part of a family-like team, this is the role for you!

Benefits

Competitive pay
Paid breaks
Employee Rewards platform
50% discount on food and soft drinks
Company Sick Pay Scheme
Pension
Life Assurance
Employee Assistance Programme
Access to Mental Health First Aiders
Uniform provided

Qualifications

  • Looking for fun, adaptable, caring, and hardworking individuals.
  • Good communication skills and a smile for everyone are essential.

Responsibilities

  • Provide a memorable experience for customers in a fun environment.
  • Work across all sections of the venue and adapt to different roles.

Skills

Good communication skills
Customer service orientation
Adaptability
Teamwork

Job description

Company Description

This is a fantastic opportunity to come and be a part of Mecca in one of our venues. As you will know, Mecca is a leading operator of bingo clubs in the UK and our venues offer amazing great-value food, drink, and live entertainment. Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable experience!

What’s in it for you?

  1. Competitive pay
  2. Paid breaks
  3. Industry-leading Employee Rewards platform. Enjoy savings on travel, restaurants, shopping, and more!
  4. 50% discount across food and soft drinks to enjoy with up to three friends (across Grosvenor too!)
  5. Company Sick Pay Scheme
  6. Pension
  7. Life Assurance
  8. Employee Assistance Programme and access to in-venue Mental Health First Aiders
  9. Opportunity to complete a funded Apprenticeship
  10. Uniform provided

Job Description

Our Team Members are trained to be able to perform all the roles necessary to look after our wonderful Mecca customers. We are looking for fun, adaptable, caring, and hardworking people to join our team. We want cheeky, chatty, genuine people to work in our clubs who are committed to providing service that makes people feel so welcome it’s like being part of the family.

Your adaptability will mean you can get along with different people and work across all sections of the venue. You like to work hard and enjoy listening to our customers to find ways you can make their visit special. You are friendly with a smile that’s always on and committed to making our venues a place for fun and excitement.

You will be a natural fit for our STARS values of Service, Teamwork, Ambition, Responsibility, and Solutions, able to demonstrate the behaviours that help bring excitement and entertainment to the customers and communities we serve.

Qualifications

  1. Your attitude is more important than experience; we are looking for people who love looking after customers, are fun, adaptable, caring, and hardworking who will fit into a cheeky chatty environment.
  2. Good communication skills
  3. A smile for everyone

Additional Information

We are looking for all-round skilled individuals, especially in catering and cooking.

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