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Assistant Revenues and Benefits Officer

Sheffield City Council

Sheffield

Hybrid

GBP 25,000 - 35,000

Full time

17 days ago

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An established industry player is seeking enthusiastic individuals to join their benefit assessment teams. In this role, you will provide vital advice and support for Housing Benefit and Council Tax applications while working collaboratively with various teams. The position offers a permanent, primarily full-time opportunity with a hybrid working pattern, allowing for both office and remote work. This is an exciting chance to contribute to a vital public service and make a difference in the community. If you have the necessary skills and a passion for customer service, we would love to hear from you!

Demonstrated knowledge of Housing Benefits and Council Tax regulations.
Proficiency in Microsoft Office 365 applications, especially Excel and Word.

Provide advice and support for Housing Benefit and Council Tax applications.
Work with teams on hardship applications and maintain accurate records.

Awareness of Housing Benefits

Knowledge of Council Tax

Knowledge of Microsoft Office 365

Customer focus

Communication skills

Teamwork flexibility

Microsoft Excel

Microsoft Word

We are looking for enthusiastic and positive individuals to work as part of, and to provide advice, support, and mentoring to a team responsible for the administration of and processing applications for Housing Benefit and Council Tax Support.

You will also work alongside teams working in hardship applications, maintaining an accurate Council Tax Base and Non-Domestic Rates Rating List, and maximising collection of Council Tax, Non-Domestic Rates, and Housing Benefit overpayments.

We are looking to appoint to permanent, primarily full-time posts across our benefit assessment teams. Full-time positions are 37 hours per week, Monday to Friday, with the position to be based at Howden House Office.

We currently operate a hybrid working pattern, with an initial training period in the office.

For This Role You Will Need To Demonstrate

Awareness of Housing Benefits, Council Tax, Council Tax Support.
Knowledge of Microsoft Office 365 Applications, including Excel and Word.
Ability to develop a working knowledge of basic Benefits and Revenues rules and procedures.
Understanding of customer focus.
Ability to communicate using different communication channels.
Appreciation of a flexible approach to teamwork.

All successful candidates will be required to complete a Basic DBS check.

Please read the job description and person specification carefully before completing an application and submit prior to the closing date of 06th September 2024.

Benefits

If you are enthusiastic and have the necessary skills, knowledge, and experience to join our team we would like to hear from you.

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