Store Manager - Next High Wycombe

Costa Coffee; Greater London, High Wycombe; On-site; GBP 35,000; Full time

Job summary

An established industry player is seeking a dynamic Store Manager to lead their team in a vibrant retail environment. This role offers the chance to create a welcoming atmosphere for customers while driving sales and fostering a strong service culture. As a leader, you will be responsible for training your team, managing store operations, and ensuring high standards are met. Join a company that values diversity and inclusion, and offers fantastic perks like a share scheme and generous discounts. If you're ambitious and passionate about coffee, this is your opportunity to make a real impact.

Benefits

Access to Coca-Cola share scheme

50% discount on food and drinks

Smart pension matched up to 10%

Quarterly and annual incentive scheme

Qualifications

• Strong leadership skills with experience in managing successful teams.
• Ability to drive customer service culture and meet customer needs.

Responsibilities

• Manage store operations and customer service to enhance customer experience.
• Train and develop team members to achieve their best performance.

Skills

Team Management

Customer Service

Leadership

Sales Management

Education

Experience in Retail Management

Job description

Costa High Wycombe Eden Centre Next, NEXT, Eden Centre, High Wycombe, Buckinghamshire, United Kingdom Req #81519

28 March 2025

Store Manager – Next, High Wycombe (Eden Shopping Centre) - Up to £35,000 per annum - Permanent

At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.

And as a Store Manager, you can too.

So, why Costa?

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• Quarterly and annual incentive scheme, with the opportunity to earn up to £11,500 as a bonus (store dependent)

We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success - which means you’ll be:

• Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
• Creating the perfect setting that customers want to come back to again and again
• Taking ownership with brilliant management of sales, profit, our teams, and recognition
• Training and developing your team to become the best they can be

Who you are

We’re interested in your unique ingredients:

• A strong leader with experience managing and developing successful teams
• A forward-thinker with one eye on where we’re heading and the other on the bigger picture
• An ambitious character who wants to be part of our growth journey
• A brand ambassador dedicated to maintaining high standards