Sales Assistant (8hr FT) - Neal Street London

DR. MARTENS; London; On-site; GBP 10,000 - 20,000; Part time

Job summary

Join a leading company as a part-time Sales Assistant in London, where you'll support store operations during the busy Summer season. Responsibilities include stock management, customer service, and ensuring a positive shopping experience. Ideal candidates are flexible, enthusiastic about the brand, and possess strong communication skills. Enjoy benefits like bonus incentives, a free pair of Docs, and opportunities for permanent employment.

Benefits

Bonus incentives

Free pair of Docs

Market-leading product discount

Generous holiday allowance (pro-rata)

Opportunities for permanent employment

Access to Employee Assistance Programme

Qualifications

• Experience in retail or service environments, especially with fashion/lifestyle brands.
• Flexibility to work weekends and evenings.

Responsibilities

• Supporting in the stockroom and organizing stock.
• Processing transactions at the till and ensuring positive customer interactions.
• Acting as a store greeter and managing store capacity.

Skills

Communication

Flexibility

Resilience

Education

Experience in retail or service environments

Job description

We are looking for flexible part-time Sales Assistants to work in our Neal Street store to support our teams as we prepare for Summer trading!

THE GIG

Our stores get busy during Summer, and there are various areas of store operation where you might help as a Sales Assistant. Depending on your skills and experience, you could be:

1. Supporting in the stockroom, helping with deliveries, and organizing our stock to make it quick, easy, and safe for the team to get it to the shop floor for customers.
2. Acting as a ‘runner’ to ensure the team selling products get the products and sizes they need to meet customer needs.
3. Taking on the role of store greeter, managing store capacity, queue control, welcoming customers, and directing them to the right product or team member.
4. Processing transactions at the till, ensuring each customer interaction is positive and memorable.
5. Sharing your passion for Docs and selling our iconic products to customers.

THE QUALITIES THAT SET YOU APART

At Dr. Martens, we see our roles as more than jobs—they are a way of life. We live and breathe our Fundamentals: INTEGRITY, PROFESSIONAL, PASSIONATE, TEAM PLAYERS. We are a diverse, passionate team that values each individual's uniqueness.

To succeed as our Sales Assistant, you should also possess:

1. Experience in retail or service environments, especially with fashion/lifestyle brands, though not essential.
2. Flexibility to work weekends and evenings according to store hours and needs.
3. Availability during key seasonal trading days in the Summer Peak season.
4. An enthusiasm for Docs and confidence to share this passion with customers.
5. Excellent communication skills and the ability to build relationships with a diverse team.
6. Resilience and energy, as the role can be physically and mentally demanding, especially during busy times involving large volumes of customers, stock, and deliveries.
7. A professional yet authentic and fearless attitude.

WHAT'S IN IT FOR YOU?

Benefits include:

1. Bonus incentives
2. Free pair of Docs
3. Market-leading product discount
4. Generous holiday allowance (pro-rata)
5. Opportunities for permanent employment
6. Access to our Employee Assistance Programme & Mental Health First Aiders

Interested? Apply now!

At Dr. Martens, we are committed to creating an inclusive environment where everyone can be their best and bring their authentic selves to work. We welcome applications regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Our diverse teams positively impact our brand and enable us to connect authentically with our consumers.

We strive to develop a workplace where our people can thrive and feel empowered to express themselves. Everyone should feel supported and included, regardless of their role within the Dr. Martens community.