Quality Manager (either Great Yarmouth or Aberdeen based)

Clarksons Port Services; Aberdeen City; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is looking for an experienced Quality Manager to enhance their maritime services. This pivotal role involves leading Quality and Safety Management practices, ensuring compliance with ISO standards, and fostering a culture of excellence. The successful candidate will engage with diverse teams, develop training programs, and drive continuous improvement initiatives. With a commitment to quality and safety, you will play a crucial role in shaping the future of the company and its services in the marine and energy sectors. If you are a proactive leader with a passion for quality, this opportunity is perfect for you.

Qualifications

• Proven experience at senior management level in the Energy industry.
• Strong problem-solving skills with adherence to policies.

Responsibilities

• Lead Quality practices and ensure compliance with ISO standards.
• Develop standard operating procedures and training related to Quality.

Skills

Quality Management

ISO Accreditation

Problem-Solving Skills

Interpersonal Skills

Analytical Skills

Education

Degree in Engineering or Quality Management

Tools

Mango Quality Management System

Job description

Company Overview

Offering a complete ecosystem of maritime services, including broking, finance, port services, and research, Clarksons is at the heart of global shipping. Our unrivalled reach, expertise, and depth of experience, combined with leading research, enable us to partner with clients across every sector to meet the demands of the world’s rapidly evolving maritime, offshore, trade, and energy markets. Building on our unique heritage and harnessing our insights to see further, faster, we work with our clients and communities to create strategies that positively impact the industry and the world around us. Dedicated to excellence, it’s our people who drive success for our clients.

To learn more about daily life at Clarksons, visit us at www.clarksons.com

Division Overview

Offering exceptional port agency and logistics services, we provide turnkey solutions for clients in the marine and energy sectors.

Our established ships agency team is known for excellence, providing round-the-clock vessel agency and services to the Offshore energy and dry bulk sectors.

Discover more at www.clarksons.com/port-services

Role Summary

We are seeking an experienced and hands-on Quality Manager to support Clarksons Port Services and the Gibb Group. The role will be based in Great Yarmouth or Aberdeen. The person in this role will be responsible for leading Quality practices, the Quality & Safety Management System (Mango), ISO accreditation (BS 9001, 18001, and 4001), and procedures to ensure the delivery of Quality excellence and compliance aligned with our Vision, Mission, and 2030 strategic targets.

What you’ll be doing

1. Maintain the CPS / Gibb Integrated Quality & Safety Management System.
2. Provide and deliver Quality standards according to the Company’s guidelines.
3. Develop standard operating procedures and training practices related to Quality.
4. Support Quality compliance, including communication with the Competent Authority and supporting visits.
5. Engage with CPS / Gibb segments and represent them in Quality forums.
6. Monitor, analyze, and report key performance indicators; report monthly to HQ.
7. Review and update risk profiles and legislation; support the implementation of risk control measures.
8. Monitor and ensure training compliance and manage training requirements.
9. Develop audit strategies to ensure ISO Standard compliance with Quality, Health, Safety, and Environment standards.
10. Support business development, tender approvals, and due diligence by providing Quality expertise.
11. Offer Quality knowledge and influence for internal projects.
12. Ensure incident investigations are competent, completed, audited, and supported as needed.
13. Develop KPIs and report on these from a Quality perspective.
14. Perform any additional or ad hoc duties necessary to meet business needs.

What we’re looking for

We invite applications from candidates who demonstrate:

• Drive and self-motivation, with a commitment to succeed, deliver excellence, and foster positive change;
• Relationship building, with excellent interpersonal skills and the ability to quickly establish rapport;
• Collaboration, capable of working well with diverse teams to share information, develop skills, and achieve results;
• Resilience to persist and adapt in changing environments;
• Smart problem-solving and analytical skills, with a curious and open-minded approach;
• Professional integrity and alignment with company values.

Other requirements

Skills & Experience:

• Proven experience at senior management level in a similar role within the Energy industry;
• Strong problem-solving skills with adherence to policies;
• Excellent written and oral communication skills;
• Professional discipline and organizational ability;
• Proactive and self-motivated attitude;
• Ability to foster a collaborative team environment;
• Ability to build relationships at all levels;
• A full driving license;
• Willingness to travel widely within the UK and Holland, with occasional trips to Rhode Island / Taiwan.