Sales Coordinator/Front Desk - Hybrid

ZipRecruiter; England; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Coordinator/Front Desk Associate for a hybrid role that blends sales strategy with exceptional guest service. This position is pivotal in driving revenue through room bookings and events while ensuring top-notch front desk services. The ideal candidate will collaborate closely with the Director of Sales, focusing on client relationships and exceeding revenue goals. If you're passionate about the hospitality industry and eager for growth opportunities, this role offers an exciting path to success in a vibrant environment.

Benefits

Health Insurance

Paid Time Off

401K Retirement Plan

DailyPay

Special Team Member Hotel Rates

Qualifications

• Proven experience in sales with a track record of achieving targets.
• Previous front desk or customer service experience is essential.

Responsibilities

• Developing and implementing sales strategies to achieve revenue goals.
• Building and maintaining relationships with key clients.

Skills

Sales Strategy Development

Client Relationship Management

Communication Skills

Negotiation Skills

Multitasking Abilities

Education

Experience in Hospitality

Sales Experience

Customer Service Experience

Job description

Job Description

The Sales Coordinator/Front Desk Associate is a hybrid role responsible for driving sales revenue and implementing effective sales strategies alongside the Director of Sales, while also providing exceptional front desk services. The position focuses primarily on generating revenue from room bookings, event hosting, food and beverage (if applicable), and additional hotel services. This role requires managing client relationships, meeting and exceeding revenue goals, and coordinating activities related to sales to maximize customer satisfaction and profitability.

The Sales Coordinator/Front Desk Associate collaborates closely with the Director of Sales to ensure the hotel achieves its business objectives, including meeting or exceeding planned revenue objectives for RevPAR, occupancy, and average daily rate (ADR). Additionally, the role requires providing outstanding guest service at the front desk, including guest check-in/check-out, reservations management, responding to inquiries, and addressing guest needs promptly and professionally.

We seek highly motivated team members who exude passion for the hospitality industry, inspire our teams, and cultivate exceptional guest experiences. If you are looking for an exciting career with unlimited growth opportunities, we encourage you to apply.

Benefits:

• Insurance (health, dental, vision, etc.)
• Paid time off (vacation, sick leave, holidays)
• 401K retirement plan
• DailyPay: Access your earned wages when needed
• Special team member hotel rates for travel enthusiasts

Responsibilities:

• Developing and implementing sales strategies to achieve revenue goals
• Building and maintaining relationships with key clients
• Identifying new business opportunities
• Managing sales activities alongside providing front desk support
• Assisting with guest check-in/check-out and reservations
• Addressing guest inquiries and resolving issues professionally and efficiently

Requirements:

• Proven Marriott Hotel Experience
• Proven experience in sales, with a track record of achieving targets
• Previous front desk or customer service experience
• Excellent communication and negotiation skills
• Strong leadership, team management, and multitasking abilities

Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks and drug screening. Adhering to Newport Handbook policies is required.

Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, sexual orientation, genetic information, or any other protected characteristic as outlined by federal, state, or local laws.