Support Analyst

The Integration and Deployment Management team streamlines product and technology delivery. They focus on understanding trading flows, infrastructure, data frameworks, and microservices architecture to efficiently deliver services to production and research environments. Additionally, they oversee scheduled changes and manage the Change Management workflow.

Responsibilities

• Evaluate the implications of modifications and facilitate their implementation in production environments.
• Lead large-scale rollouts of applications across the organization following pilot testing.
• Coordinate and assist with production pipeline maintenance for trading and operational needs.
• Oversee the retirement of outdated hardware and applications to safeguard the production environment.
• Coordinate interconnected changes and liaise with external partners.
• Participate in meetings to review and authorize technology changes.
• Assess change impacts and ensure affected parties are informed.
• Provide assistance following application updates in collaboration with development teams.
• Develop and document procedures and checklists for application launches.
• Create tools for task automation and workflow optimization.
• Share insights on new trading processes with relevant teams.

Requirements

• Bachelor's Degree in Computer Science, Engineering, or related subject
• Strong experience working on Linux OS
• Working knowledge of Scripting languages like Python/Bash
• FIX Protocol
• Jira/Confluence
• Working knowledge of SQL
• Experience with CI/CD
• Communication skills are important
• Bachelors degree or relevant industry experience

If interested, then please apply with your updated CV ASAP

Job Title: Support Analyst

Role: Permanent