Capacity Analyst

M Group Ltd; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join a leading company as a Capacity Planning Analyst, where you'll leverage your analytical skills to optimize workforce planning and ensure smooth operations for residential installation contracts. You'll collaborate with teams to enhance efficiency and support growth in a dynamic environment that values teamwork and innovation.

Benefits

Matched or contributory pension scheme

Online GP service, 24/7

Employee assistance programme

My Rewards portal with retail discounts

Life assurance

Cycle to work scheme

Enhanced maternity, paternity, and adoption leave

Health Care Cash Plan

Private healthcare

25 days annual leave plus bank holidays

Qualifications

• Strong analytical skills and attention to detail required.
• Experience with data tools and reporting systems essential.

Responsibilities

• Plan staffing needs and analyze current resources.
• Collaborate with teams to meet demand efficiently.
• Share insights with senior leaders to improve operations.

Skills

Analytical Skills

Attention to Detail

Forecasting

Workforce Planning

Problem Solving

Tools

Data Tools

Reporting Systems

Job description

Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career; with us you’ll have an opportunity to grow and develop. We deliver essential infrastructure services for life, prioritizing safety, client and customer satisfaction, in a friendly, fun, and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in delivering our tech-enabled future.

We provide full network cycle services for fixed, private, and mobile operators.

This role will be within our Fixed networks team, supporting turnkey solutions for surveying, designing, building, and commissioning new networks, as well as maintaining and operating existing ones.

Want to be part of it?

What will you be doing?

Make an impact as a Capacity Planning Analyst. You’ll help plan the right number of people to meet our targets, analyzing needs, current resources, and possibilities. Your work will ensure our residential installation contracts run smoothly, using data to guide decisions and improve efficiency.

You’ll consider skills, availability, holidays, sickness, and success rates, identifying gaps and collaborating with teams and clients to meet demand efficiently. You’ll share insights with senior leaders and suggest improvements, always seeking better planning and operational methods to support growth and innovation.

What you’ll bring

You bring strong analytical skills, attention to detail, and a good understanding of forecasting and workforce planning. Experience with data tools and reporting systems to translate complex data into clear insights is essential. You’re comfortable working with stakeholders, managing priorities, and adapting to change. Your proactive and problem-solving mindset helps you stay ahead of demand and support operational success.

What’s in it for you?

We offer various benefits to support your work and personal life, including:

• Matched or contributory pension scheme
• Online GP service, 24/7
• Employee assistance programme
• My Rewards portal with retail discounts
• Life assurance
• Cycle to work, salary finance, and give as you earn schemes
• Enhanced maternity, paternity, and adoption leave
• Reward and recognition scheme

Additionally, this role offers:

• Health Care Cash Plan for medical expenses
• Private healthcare and cash plan
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Recommend a friend reward program

Please note: Job adverts may close early; apply promptly. Successful candidates may undergo background checks, and some roles require drug and alcohol testing.

About us

We aim to be an employer of choice, attracting diverse talent who make a difference. We support and recruit army veterans and foster inclusive networks to create a sense of belonging.

Our values—responsibility, openness, teamwork, and ambition—shape our culture and work approach. We invest in industry-recognized training and development for all levels.

It’s an exciting time to join M Group.

#MGroupT INDREG