Customer Service Advisor - PT (24 hrs)

TN United Kingdom; Stockport; On-site; GBP 10,000 - 15,000; Part time

Job summary

A leading company in retail is seeking a Customer Service Advisor in Stockport. The role involves providing exceptional customer care, managing stock, and being a team player. With opportunities for career progression and a supportive work environment, this position is perfect for those passionate about sports and customer service.

Benefits

Career progression

Profit sharing scheme

Team activities

Quarterly bonus scheme

Permanent contracts with fair pay

Cycle to work scheme

30% staff discount on Decathlon products

Qualifications

• Passionate about sport and work.
• Willing to go the extra mile.
• Able to work during busy times like weekends and holidays.

Responsibilities

• Provide customer care both in-store and online.
• Manage stock levels and ensure high-quality merchandising.
• Work well within a team and celebrate victories together.

Skills

Communication

Problem Solving

Teamwork

Job description

Customer Service Advisor - PT (24 hrs), Stockport

Client: Decathlon

Location: Stockport, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: f6ad066d6c16

Job Views: 3

Posted: 19.05.2025

Expiry Date: 03.07.2025

Job Description:

LOVE SPORT? WANT TO HELP PEOPLE? PROBLEM SOLVER?

As a Customer Experience Advisor, you’ll provide the best care for our customers, both in-store and online. Your main goal is to ensure all customers leave delighted with our products and service.

What will you benefit from?

• Career progression - At Decathlon, you choose your own career path, whether to become a customer service manager or even the CEO. Opportunities for progression are endless!
• Profit sharing scheme - We share our profits with employees as part of our international family.
• Team activities - We play sport together and have regular socials!
• Quarterly bonus scheme
• Permanent contracts with fair pay - No zero-hour contracts.
• Cycle to work scheme - 25% discount on a bike of your choice.
• 30% staff discount on Decathlon products.

Your Responsibilities:

• Customer Service - Share your passion for sport, give tips and technical advice, and assist customers both in store and online.
• Merchandising - Manage stock levels, pricing, and ensure high-quality merchandising for easy product access.
• Team Player - Work well within a team and independently, celebrating victories together.

Who Are You?

• Someone passionate about sport and work.
• A people person willing to go the extra mile.
• Seeking a retail career with a difference.
• A problem solver with excellent communication skills.
• Able to work during busy times like weekends and holidays.

Additional Information:

Work hours include evenings and weekends. If you love sport and want an exciting career in customer service, apply today!