Northampton - Team Member - Costa

Roadchef; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the UK's motorway service area sector is seeking an energetic Team Member for their Costa team at Northampton. This role offers flexible working hours, comprehensive training, and numerous employee benefits, including discounts and development opportunities.

Benefits

Heavily discounted meals whilst on duty

Up to 70% discount for family and friends

Cash bonus for referrals

Discounts via Hapi app

Free onsite parking

Contributory pension after 3 months

Access to Occupational Health support

Employee Assistance program

Mental Health First Aiders

Great development opportunities

Qualifications

• Passion for customer service.
• No prior experience required; full training provided.

Responsibilities

• Create and serve Costa drinks, pastries, and food.
• Ensure a positive customer experience.

Skills

Customer Service

Adaptability

Teamwork

Job description

Northampton - Team Member - Costa

Our Site Director, Kersh, and his team at Northampton Services on the M1 near Northampton are looking for an energetic and adaptable Team Member to join their Costa team. You will be part of the prestigious Costa brand, creating and serving delicious Costa drinks, pastries, and freshly prepared food. You're sure to enjoy Costa Coffee as much as our customers do.

We offer flexible working patterns on either a Full or Part Time basis, with a variety of shifts available.

Pay rates vary depending on your age.

What will set you apart?

While experience in a similar or customer-facing role is ideal, it is not required. We value passion for customer service, ensuring everyone leaves with a smile.

If you're new to this type of role, don't worry! Full training will be provided to help you become an excellent Barista and support your personal and professional growth.

Benefits include:

• Heavily discounted meals whilst on duty
• Up to 70% discount for you, family, and friends at all Roadchef sites
• A cash bonus for each friend you refer
• Discounts on many high street and online stores via our Hapi app
• Free onsite parking
• Contributory pension after 3 months
• Access to Occupational Health support
• Employee Assistance program
• Mental Health First Aiders
• Great development opportunities — 65% of our current Managers started as Team Members

Who is Roadchef?

We are the UK's 3rd largest Motorway Service Area provider, featuring some of the UK's largest and best restaurants and retail brands.

We are proud to be the only Motorway Service Area with the Platinum Investor in People accreditation. We have a 3-Star rating for 2025 and have been recognized as one of the top 5 Largest Companies to work for in 2024, as well as in the Leisure & Hospitality sector.

Our approach emphasizes embracing everyone, fostering a culture where all employees can bring their best selves to work, and supporting diversity and inclusion initiatives to build a more equitable workplace.