Associate Director, Facility Management Services

St. Lawrence College; Kingston upon Hull; On-site; CAD 102,000 - 137,000; Full time

Job summary

An established industry player is seeking an Associate Director for Facility Management Services. This pivotal role involves leading the strategic direction of facilities, ensuring operational excellence while promoting sustainability and inclusivity. The ideal candidate will have extensive experience in managing complex facilities, overseeing budgets, and fostering a client-focused culture. With a commitment to environmental stewardship and accessibility, this position offers the opportunity to shape a welcoming campus environment that reflects the diverse needs of the community. Join a forward-thinking organization dedicated to creating impactful change and enhancing service delivery.

Benefits

Flexible work arrangements

Professional development opportunities

Inclusive workplace culture

Health benefits

Pension plan

Qualifications

• 8+ years in facilities management with leadership experience.
• Strong knowledge of sustainability and accessibility standards.
• Experience managing complex service contracts and budgets.

Responsibilities

• Lead strategic and operational direction of Facilities Management.
• Ensure compliance with health, safety, and regulatory standards.
• Manage large projects and promote sustainability in operations.

Skills

Project Management

Verbal Communication

Written Communication

Collaboration

Education

3-year Diploma/Degree in a relevant field

Certified Facility Manager (CFM)

Facility Management Professional (FMP)

Leadership in Energy and Environmental Design (LEED)

Tools

Building Automation Systems

Maintenance Management Systems

Construction/Project Management platforms

CAD

Job description

Position Summary

The Associate Director, Facility Management Services at St. Lawrence College is responsible for leading the strategic and operational direction of the Facilities Management Services department. This hands-on leadership role is actively involved in directing the effective planning, daily operation, and maintenance of the College’s physical infrastructure, including buildings, mechanical and electrical systems, and campus grounds—while fostering a client-focused culture rooted in service excellence, responsiveness, and SLC community engagement.

The Associate Director is committed to empowering team members through inclusive leadership, mentorship, and ongoing development opportunities. By cultivating a collaborative and high-performing environment, the Associate Director ensures that the department reflects the diversity of the campus community and leverages a broad range of perspectives to enhance service delivery and operational effectiveness.

Central to this position is a strong focus on sustainability and environmental stewardship, embedding sustainable practices into all aspects of facility operations, construction, and renewal projects to support the College’s long-term environmental goals. The Associate Director champions accessibility and inclusivity, ensuring that facilities meet the highest standards of accessibility and contribute to a campus environment where everyone feels welcome and respected. The role also supports a sense of belonging by creating physical spaces that reflect and respond to the diverse needs of the College community, including the meaningful integration of Indigenous Ways of Knowing and Being into campus planning and design.

Acting as a strategic and operational advisor to the Senior Vice President, the Associate Director contributes to major capital planning initiatives and ensures alignment with the College’s broader mission and vision. Responsibilities also include managing complex service contracts, ensuring compliance with health, safety, and regulatory standards, and advancing policies and procedures that promote risk awareness and campus safety. Through a combination of operational excellence, inclusive leadership, and forward-thinking strategy, the Associate Director plays a direct role in shaping a sustainable, inclusive, and responsive campus environment.

Qualifications

Education and Experience:

A minimum of a 3-year Diploma/Degree in a relevant field of study. Certified Facility Manager (CFM) or Facility Management Professional (FMP) or Leadership in Energy and Environmental Design (LEED) is required.

A minimum of 8 years of progressive experience in facilities management within a large, complex, and multi-operational environment, with demonstrated leadership of unionized staff and oversight of contracted service providers, all while maintaining a strong client service orientation. Extensive experience in a hands-on senior leadership role with responsibility for operational and capital budgeting, multi-year forecasting, financial reporting, and cost analysis, ensuring alignment with organizational priorities and client needs. Demonstrated experience using data analytics and technology platforms to support evidence-based decision-making, drive operational improvements, and enhance service delivery to internal SLC community members and the wider campus community. Experience managing large departmental and project-specific budgets, including responsibility for developing, monitoring, and controlling expenditures related to complex capital projects and long-term infrastructure planning. Experience in applying in-depth understanding of architectural, structural, mechanical, and electrical building systems, prioritizing the integration of sustainable practices, and ensuring full accessibility in facility design and management. Experience leading facilities planning processes, including design, construction, and maintenance management, ensuring all projects adhere to accessibility standards and incorporate sustainable solutions, creating an inclusive environment for all users. Experience ensuring compliance with governing regulatory frameworks, including OH&S, Building, Fire, Safety, and Environmental Codes, as well as regulations related to accessibility and sustainability, aligning facility management with the latest legal and ethical standards. Experience utilizing advanced computer software tools such as Building Automation Systems, Maintenance Management Systems, Construction/Project Management platforms, and CAD to optimize operations, streamline workflows, and enhance service delivery across the campus. Experience managing large, complex projects, integrating process engineering, and overseeing all stages of project delivery. Ensures projects meet sustainability goals, follow inclusive design principles, and incorporate Indigenous ways of knowing and being, enhancing both the cultural and physical accessibility of facilities. Experience negotiating and mediating contracts with service providers, ensuring alignment with institutional priorities, sustainability objectives, and accessibility standards. Effectively managing multiple SLC community members to deliver successful outcomes within budget and on schedule. Experience interpreting and applying complex facility documentation, including architectural drawings, technical specifications, and project work orders, ensuring that accessibility features and sustainable design elements are fully integrated into all projects.

Other Required Qualifications:

• Ability to collaborate and build effective relationships with internal departments, external vendors, community partners, and government agencies to support the strategic and operational goals of the College while ensuring high-quality, client-responsive services
• Project management skills
• Verbal and written communication skills
• Ability to manage large and complex projects
• Knowledge of the strategic plan of the College and strategic initiatives
  
  

Physical/Work Environment Essential Requirements:

The successful incumbent must have the ability to report to the work location and work temporarily from a remote location with reliable internet access, as approved by the College and in accordance with the college’s Telework Policy.

Salary & Terms

• Admin Group: Pay Band 12: $102,287 - $136,382 per annum, commensurate on education and experience. In addition to the salary, the position is eligible for pay for performance
• Hours per week: 37.5
• Posted Date: May 7, 2025
• Closing Date: May 28, 2025 (4:00 p.m.)
  
  

Documents

• Job Duties & Responsibilities
  
  

How to Prepare your Application for Submission: You will be able to attach only one document to your application. To prepare your application: Combine your cover letter and resume as one document. Save your document in .PDF, .doc, or .docx format using Last Name, First Name as your naming convention. Click on the Apply Here link and complete the application form. Attach your cover letter/resume document to the application form.

THIS IS A FULL-TIME ADMINISTRATIVE POSITION

St. Lawrence College is committed to employment equity and diversity in the workplace. We encourage and welcome applications from members of the designated groups, including women, racialized minorities, Indigenous peoples, persons with disabilities and persons of any sexual orientation and identity. St. Lawrence College is committed to an inclusive, barrier-free selection process. SLC provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Belonging, People, & Culture at [e-mail]. To obtain a copy of this position vacancy or any of the position related documents in an alternate format please contact [e-mail] and our Talent Management Consultants will address your requests for accommodation confidentially.

This job opportunity is open to both internal and external applicants. Only those who are selected for an interview will be contacted.