HR Change & Continuous Improvement Coordinator

Howden Group Holdings; London; Hybrid; GBP 35,000 - 55,000; Full time

Job description

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Are you ready to take on a new challenge and apply your skills and experience in a new company or setting? You will report into the Global HR Change Lead and, as part of the Change Management team, you will be responsible for leading and managing initiatives that drive improvements and organisational change. This role focuses on enhancing current documentation / templates, updating training material and fostering a culture of continuous improvement.

As a Change & Continuous Improvement Coordinator, you will:

1. Work closely with the Change team to realise their vision and objectives.
2. Proactively identify challenges, areas of improvement, and contribute to lessons learned.
3. Identify and prioritise improvement opportunities within the team.
4. Facilitate and lead continuous improvement projects.
5. Drive the implementation of small changes and monitor their effectiveness.
6. Conduct regular process audits and make recommendations for improvement.
7. Train and support team members in implementing and maintaining improvements.
8. Document all process changes and improvements.
9. Develop and monitor key performance metrics to track progress.
10. Collaborate with the Global HR Change Lead to integrate continuous improvement strategies into the team.
11. Promote a culture of continuous improvement.

Our ideal Change & Continuous Improvement Coordinator will have:

1. Strong communication and interpersonal skills.
2. Excellent written and verbal communication skills.
3. Ability to build positive stakeholder relationships.
4. Strong time management, planning, and organizational skills.
5. A self-starter with a can-do attitude in a fast-paced, complex environment.
6. Experience in improvement methodologies such as Lean or Six Sigma.
7. Proficiency in Microsoft Office, including Excel and PowerPoint.
8. Experience using Workday or other HCM platforms is desirable.
9. Passion and curiosity for Change Management and Methodology.

This role operates a hybrid working pattern of 2 days a week in the office and has travel linked to the role. Interviews for this role will commence before the end date of this advert.

Note: This job description is not exhaustive and reflects the type and range of tasks, responsibilities and outcomes associated with the role.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

1. Our successes have all come from someone brave enough to try something new.

2. We support each other in the small everyday moments and the bigger challenges.

3. We are determined to make a positive difference at work and beyond.

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Fixed Term Contract (Fixed Term)