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Field Service Technician

National Oilwell Varco

Manchester

On-site

GBP 30,000 - 50,000

Full time

30+ days ago

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Job summary

Join a dynamic team as a Field Service Technician, where you will play a vital role in maintaining and servicing mechanical equipment. This position offers the chance to work on-site with customers, enhancing your skills while contributing to the efficiency of operations in an international environment. You will receive comprehensive training and have opportunities for career progression, all while enjoying a flexible benefits program that supports you and your family. If you are passionate about engineering and customer service, this role promises a fulfilling career path in a supportive and innovative atmosphere.

Benefits

Pension
Dental Insurance
Health Insurance
Partner Life Assurance
Critical Illness
Retail Vouchers
Gym Membership
Cycle to Work
Travel Insurance

Qualifications

  • Apprenticeship in mechanical engineering is essential for this role.
  • Strong mechanical and electrical knowledge is required.

Responsibilities

  • Support maintenance of customer equipment on-site and in workshops.
  • Liaise with service teams and manage schedules efficiently.

Skills

Mechanical Engineering
Electrical Knowledge
Technical Report Writing
Customer Relations

Education

Recognised Apprenticeship in Mechanical Engineering
C&G, ONC, HNC

Tools

Microsoft Office
Excel
Word
Outlook

Job description

NOV is looking for a Field Service Technician to join their Service Team based in Manchester.

Reporting to the Service Manager, the Field Service Technician will take responsibility for supporting the maintenance of our customers' equipment on site and carrying out workshop activities for the aftermarket service team as and when required.

Your existing knowledge of mechanical equipment should include pumps and rotating equipment with vacuum and pressure systems; however, full training will be given on all the existing product lines.

As a Field Service Technician, you will liaise with the internal stakeholders of our Manchester site and manage your schedule in an efficient manner to maximize productivity and maintain strong customer relations.

Key to this role will be your ability to drive continual improvements within our processes, enhancing efficiency and performance within our industrial markets and delivering technically competent installations, commissioning, servicing, and maintenance support to our customers.

Developing our business goes hand in hand with developing our people's skills. With the support of the Service Manager, you will be open to career progression and continual self-development in order to achieve personnel and business goals.

This role will involve primarily working on our customers' sites in support of our service activities both within the UK and overseas as required.

Duties & Responsibilities
  • Liaise with the NOV service and projects teams/management in all aspects relating to service maintenance activities.
  • Prepare, review, and approve work packs required for the activities being carried out by the service team.
  • Mechanical completion checks, Factory acceptance checks, Electrical function/loop checks, Compiling technical reports for submission on customers' equipment, Leak/Pressure testing.
  • Under management direction, provide after-sales services including inspections, spares, and technical advice with specific requirements, liaising with the engineering department when necessary.
  • Ensure personnel compliance with all HSE legislation and HSE company policies.
  • Be fully familiar/ conversant with departmental and company policies, procedures, and processes ensuring all work and actions are always in full compliance.
  • Daily travel to the customers' sites when required to do so.
  • Carry out other duties as and when the business requirements dictate may be reasonably expected by the service manager.
Essential Qualifications
  • Recognised apprenticeship in mechanical engineering to C&G, ONC, HNC.
  • Can demonstrate the correct interpretation of engineering drawings and technical specifications.
  • Mechanical/electrical knowledge within the installation, commissioning, and maintenance providers.
  • Knowledge of industry standards and procedures pertaining to wastewater.
  • Computer literacy including a good command of Microsoft Office, Excel, Word, and Outlook in order to complete technical service reports or other documentation as required by the service manager/administration teams.
A flexible benefits program available for you and your family:
  • Pension
  • Dental Insurance
  • Health Insurance
  • Partner Life Assurance
  • Critical Illness
  • Retail vouchers
  • Gym membership
  • Cycle to work
  • Travel insurance
Why Join Us?

In NOV, you will have the opportunity to work in an international environment with interesting and challenging assignments.

We offer excellent opportunities for professional development, attractive compensation, and stable employment conditions.

You will be part of an informal working atmosphere, characterized by openness and personal responsibility, working alongside skilled professionals on diverse and impactful projects.

About Us

Every day, the oil and gas industry’s best minds put more than 150 years of experience to work to help our customers achieve lasting success.

We Power the Industry that Powers the World

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success—now and in the future.

Global Family

We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

Purposeful Innovation

Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

Service Above All

This drives us to anticipate our customers’ needs and work with them to deliver the finest products and services on time and on budget.

If you are interested in this vacancy, apply today!

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