Customer Experience Enhancement Lead - Bromley (Bromley Town)

JR United Kingdom; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading global online food delivery platform is seeking a Customer Experience Enhancement Lead in London. This dynamic role focuses on establishing relationships with restaurant and grocery partners, ensuring exceptional customer experiences. Ideal for recent graduates, this position offers flexible hours and a collaborative team culture, with clear career growth opportunities.

Benefits

Flexible hours & schedule

Collaborative team culture

Clear career path & growth opportunities

Branded Just Eat Takeaway car

£81 monthly takeaway spend allowance

25 days holiday + birthday leave

Comprehensive benefits including private medical & dental insurance

Volunteering leave, full sick pay

World-class training and international career opportunities

Qualifications

• Ideal for individuals starting their sales careers or recent graduates.
• Exceptional relationship-building skills: enthusiastic, passionate, and influential.

Responsibilities

• Establish and nurture relationships with new partners.
• Identify opportunities, negotiate, and sign up partners.
• Contribute to team metrics and targets for success.

Skills

Customer-centric mindset

Relationship-building skills

Organizational skills

Problem-solving abilities

Education

Recent graduates

Job description

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Customer Experience Enhancement Lead - Bromley (Bromley Town), London

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Client:

Just Eat Takeaway.com

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

16.05.2025

Expiry Date:

30.06.2025

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Job Description:

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role:

Are you excited about making a difference in a dynamic global online food delivery and grocery marketplace? At Just Eat Takeaway, we're committed to expanding and diversifying our network. We're seeking dedicated Market Activators (Sales Executives) to join us in connecting with restaurants and grocery partners, ensuring our customers enjoy a diverse range of exceptional dining and shopping options.

At Just Eat Takeaway, we cultivate a culture of passion and dedication in our sales department. We believe in a 'work hard, achieve results, celebrate successes' ethos, where meeting targets is balanced with enjoying the journey. Our competitive environment drives innovation, empowering all team members to excel. Join our vibrant team and be part of an exciting journey shaping the future of food delivery and grocery services!

Location: Bromley, Field-Based

Key responsibilities:

• Establish and nurture meaningful relationships with new restaurant and grocery partners, bringing them on board to the Just Eat Takeaway platform
• Take ownership of identifying opportunities, negotiating, and signing up partners
• Embrace flexibility and independence, making each day dynamic
• Provide insights to contribute to team metrics and targets for collective success
• Participate in a supportive, collaborative culture, contributing to initiatives for order growth and customer expansion

What you will bring:

• Ideal for individuals starting their sales careers or recent graduates
• A customer-centric mindset, eager to engage directly with partners
• A full, clean, valid manual UK driving licence
• Exceptional relationship-building skills: enthusiastic, passionate, and influential
• Strong organizational and time management skills, with curiosity and ability to quickly learn about your area and its data
• Robust problem-solving abilities: adept at finding solutions and navigating challenges

Benefits include:

• Flexible hours & schedule
• Collaborative team culture
• Clear career path & growth opportunities
• Branded Just Eat Takeaway car
• £81 monthly takeaway spend allowance
• 25 days holiday + birthday leave and bank holidays. Option to purchase or sell up to 5 days extra holiday
• Bonus holidays or cash after 5 and 10 years of service
• Up to 52 weeks of Maternity or Adoption Leave and 6 weeks paternity leave
• Comprehensive benefits including private medical & dental insurance, pension, life assurance at 4x salary
• Volunteering leave, full sick pay, well-being programs
• Eye tests, discounts, cycle-to-work scheme
• Diversity, inclusion, mentorship, and wellness programs
• World-class training and international career opportunities

Our culture:

Our teams build internal connections and collaborate with top brands globally, making a real impact. The JET culture is about movement, growth, and celebrating our people. Thanks to them, we stay ahead of the competition.

Inclusion and diversity:

We welcome everyone. Our inclusive culture encourages diversity and a sense of belonging, so all employees can bring their full selves to work every day.

Learn more:

Visit our careers site for stories, blogs, podcasts, and more about our culture and community. Ready to join us? Apply now!

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