Full Time Supervisor, Footwear Department, Selfridges Birmingham

Kurt Geiger; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a dynamic and innovative footwear brand as a Supervisor, where your passion for luxury footwear and excellent customer service will shine. This role offers the opportunity to drive sales and support a talented team in delivering an exceptional shopping experience. With a commitment to inclusivity and creativity, you will embody the brand's values while maintaining high operational standards. Enjoy competitive pay, generous bonuses, and fabulous employee discounts on stylish shoes. If you're ready to make a difference in a vibrant retail environment, this is the perfect opportunity for you.

Benefits

Employee Discounts

Generous Bonus Structure

Competitive Hourly Rate

Fabulous Shoes

Qualifications

• Experience in retail sales and customer service.
• Ability to supervise and lead a team effectively.

Responsibilities

• Ensure high standards of customer service at all times.
• Support management in achieving sales targets and operational goals.
• Maintain store visual standards and back of house operations.

Skills

Customer Service Excellence

Retail Sales Experience

Team Leadership

Communication Skills

KPI Knowledge

Education

High School Diploma

Job description

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

WE NEED YOU TO:

• Ensure the customer service is of the highest standards at all times
• Handle all stock effectively and ensure back of house standards are maintained
• Support your Management Team in achieving company sales targets and operational goals
• Be a role model for our brand with our personal presentation standards
• Maintain store visual standards
• Embody the Kurt Geiger DNA by being: Customer Focused, Brand Focused, SHINE, Driven & Inclusive.

• As a supervisor with Kurt Geiger, you will drive sales with your passion for luxury footwear, support the team and be a fabulous service ambassador whilst representing our dynamic and innovative brand.
• Using your extensive retail knowledge and excellent communication skills, you will form long lasting relationships with customers and your team. Delivering the very best shopping experience for our customers, you will proactively support back of house operations and create a seamless shop floor experience, whilst supporting the management team where needed.
• To be successful, you will be an experienced seller with KPI knowledge, able to meet and exceed targets in a retail environment and have experience of supervising a team.

• Competitive basic hourly rate
• Generous bonus structure
• Amazing employee discounts
• Fabulous shoes!

Our Stores

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.