Defence Business Services (DBS) - MyHR Product Manager

UK Ministry of Defence; Thornton; Hybrid; GBP 36,000 - 43,000; Full time

Job summary

Join a leading organization within the UK Ministry of Defence as part of the DBS FPCP Change and Modernisation Team. This role offers an exciting opportunity to work across various functions, enhancing services for Defence. You will support Senior Product Managers and liaise with stakeholders to ensure timely delivery of changes. The position promotes a hybrid working model and includes a competitive salary and benefits.

Benefits

Civil Service pension with employer contribution of 28.97%

25 days paid annual leave, increasing to 30 days

Family friendly policies including parental leave

Learning and development tailored to your role

Minimum of 15 days special leave for volunteer reserve commitments

Qualifications

• Experience in presenting and interpreting data.
• Ability to manage multiple priorities under tight deadlines.

Responsibilities

• Act as a key enabler to the success of DBS.
• Liaise with Policy Leads to manage future requirements.
• Establish relationships with stakeholders for successful change delivery.

Skills

Leadership

Communication

Continuous Improvement

Tools

Excel

Oracle HCM Systems

Job description

Norcross - Tomlinson House, FY5 3WP

Job Summary

Are you a dedicated person who is passionate about making a difference?

Would you like to work for the Ministry of Defence?

Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK’s Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement.

• Our Vision - To support UK defence customers with outstanding service every time.
• Our Mission – Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability.
  
  

DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society.

We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 28.97%. Where your role permits, we support a blended working approach alternatively known as hybrid working.

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.

DBS has recently undertaken a review of its operational locations in the North West, and have consolidated all activities in Norcross, Blackpool. A further move, to the new Government Hub at Talbot Gateway in Blackpool, is scheduled to take place in 2027.

Come and join the DBS community today!

https://youtu.be/gUw0ToaRGgk

Job Description

What will the successful candidate be doing?

• As a member of the DBS FPCP Change and Modernisation Team, you will be acting as a key enabler to the success of DBS. With a wide range of responsibilities this role provides an excellent opportunity to work across functional and organisational boundaries to optimise the business and bring real benefit to Defence.
• This is an exciting opportunity to work in a diverse organisation as it transforms and modernises, equipping itself to meet the changing needs of its customers and enhancing the services delivered to the end user.
• Followed by ongoing support to Senior Product Managers in the delivery of Oracle quarterly release updates.
• Liaison with Policy Leads to ascertain and manage future requirements, ensuring change requests are fully defined. Subsequent delivery of any changes allocated in accordance with the DBS change process, ensuring the result is timely, fit for purpose and compliant with any policy or legislation.
• Provide support to CMT Management/Senior Product Manager as required to aid the successful delivery of changes where the change requires additional support and assistance.
• Responsible for establishing a good working relationship with stakeholders involved in the DBS Change Process, including Customers, DBS Civilian People Operational leads and ITMS teams to ensure the successful delivery of all changes allocated to them.
  
  

What will the successful candidate be doing?

• As a member of the DBS FPCP Change and Modernisation Team, you will be acting as a key enabler to the success of DBS. With a wide range of responsibilities this role provides an excellent opportunity to work across functional and organisational boundaries to optimise the business and bring real benefit to Defence.
• This is an exciting opportunity to work in a diverse organisation as it transforms and modernises, equipping itself to meet the changing needs of its customers and enhancing the services delivered to the end user.
• Followed by ongoing support to Senior Product Managers in the delivery of Oracle quarterly release updates.
• Liaison with Policy Leads to ascertain and manage future requirements, ensuring change requests are fully defined. Subsequent delivery of any changes allocated in accordance with the DBS change process, ensuring the result is timely, fit for purpose and compliant with any policy or legislation.
• Provide support to CMT Management/Senior Product Manager as required to aid the successful delivery of changes where the change requires additional support and assistance.
• Responsible for establishing a good working relationship with stakeholders involved in the DBS Change Process, including Customers, DBS Civilian People Operational leads and ITMS teams to ensure the successful delivery of all changes allocated to them.
  
  

Person specification

Who are we looking for?

• You have energy and enthusiasm and are driven to deliver strong outcomes. You are strategic, influential and credible, capable of influencing, challenging and making decisions that improve performance and move the business forward.
• You respond well to tight deadlines, and are able to manage multiple and conflicting priorities, while maintaining an excellent eye for detail and ensuring that all outputs are accurate, comprehensive and consistent.
• You are responsive, innovative, seeking out opportunities to effect creative change via positive and effective use of Continuous Improvement. You establish and develop effective working relationships with many stakeholders, including senior customers within and across the organisation. You make use of your networks to share expertise, achieving success through effective collaboration.
• Experience in presenting and interpreting data, proficient in the use of Excel
• Experience of using Oracle HCM Systems (MyHR)
• Finally, you have strong communication skills and the ability to present information clearly, adapting your communication style to ensure that messages are understood you promote an accessible, inclusive and empowered environment.
  
  

Behaviours

We'll assess you against these behaviours during the selection process:

• Leadership
• Changing and Improving
• Communicating and Influencing
• Delivering at Pace
  
  

We only ask for evidence of these behaviours on your application form:

• Leadership
• Changing and Improving
• Communicating and Influencing
  
  

Alongside your salary of £36,530, Ministry of Defence contributes £10,582 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years' service (pro rata). In addition to 8 public holidays per year, you will also receive leave for the King's birthday
• Hybrid working, where role permits
• An opportunity to be considered for Reward & Recognition per year.
• Family friendly policies including parental leave and adoption leave
• Learning and development tailored to your role
• Professional and personal development of skills
• A culture encouraging inclusion and diversity
• Minimum of 15 days special leave in a rolling 12 month period for volunteer reserve commitments
• Special paid leave to volunteer up to 6 days per year
• A Civil Service pension with an employer contribution of 28.97%
  
  

Allowances

The post does not offer relocation expenses.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Employment Hours

This position is advertised at 37 hours per week

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.

Please ensure that at the application and interview stages of the campaign you review the Success Profiles Framework to assist you in the demonstration of your skills and experience.

Your suitability for the role will be assessed using the Success Profile elements that have been chosen for this campaign. Each element will be scored accordingly, and the successful candidate will be appointed on merit.

Applications Will Be Sifted On All Success Profile Elements, But In The Event Of a High Number Of Applications, An Initial Sift Will Be Conducted On The Folowing Success Profile Elements

Primary: Behaviour - Leadership

At application stage, you will be assessed against the following:

Behaviours

• Leadership
• Changing and Improving
• Communicating and Influencing
  
  

Experience

• Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.
• Candidates will be required to provide a statement of suitability. (Word count: 750)
  
  

Please provide information of how you meet the criteria set out in the job description. You may wish to further include examples of how you have tackled similar tasks or demonstrated the skills outlines in the job advert.

At Interview You Will Be Assessed Against The Following

Behaviours

• Leadership
• Changing and Improving
• Communicating and Influencing
• Delivering at Pace
  
  

In The Rare Case Where Individuals Have Exact Matching Scores, The Order Of Merit Will Be Determined Based On The Behaviour Scores At Interview In The Following Order

• Behaviour - Leadership
• Behaviour - Communicating and Influencing
• Behaviour - Changing and Improving
• Behaviour - Delivering at Pace
  
  

If Candidate Scores Are Still Exact, The Merit Order Will Then Be Determined On The Sift Score In The Following Order

• Behaviour - Leadership
• Behaviour - Changing and Improving
• Behaviour - Communicating and Influencing
• Career - Personal Statement
• Career - Job History
• Career - Previous Skills
• Career - Qualification Details
  
  

We want to offer opportunities to all who are successful at interview for our roles, but this isn’t always possible, so we do hold candidates on an active reserve list for 12 months.

Application sifting to take place late June

Interviews are currently taking place via the following method: Ms Teams

Interviews will be conducted early July

A minimum of 2 full working days’ notice will be provided for interviews.

We endeavour to stick to these dates, but these are subject to change around business needs.

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: [e-mail]

MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical.

The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

To assist with your application please find attached -

DBS Candidate Information Guide - Working for Defence Business Services - GOV.UK (www.gov.uk)

(26) UK Ministry of Defence: Life , LinkedIn

Feedback will only be provided if you attend an interview or assessment.

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This Job Is Broadly Open To The Following Groups

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job Contact

• Name : Gemma Holroyd
• Email : [e-mail]
  
  

Recruitment team

• Email : [e-mail]
  
  

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact [e-mail] in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/