Community Fundraising Officer

Versus Arthritis; Belfast; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Versus Arthritis is seeking a Community Fundraising Officer to enhance community fundraising efforts. The role involves developing strategies, managing relationships with supporters, and delivering fundraising products. This position offers a chance to make a significant impact on the lives of those affected by arthritis while working collaboratively within a passionate team.

Qualifications

• Proven track record in community fundraising.
• Experience in supporter stewardship across multiple channels.
• Ability to manage projects and meet deadlines.

Responsibilities

• Develop and deliver community fundraising strategy.
• Build relationships with supporters and fundraisers.
• Manage and grow Facebook challenges.

Skills

Community fundraising

Project management

Relationship building

Organizational skills

Attention to detail

Tools

CRM databases

Job description

Location (UK): Office Hybrid* - London/Chesterfield/Belfast/Glasgow/Cardiff
Hours: Full-time, 35 hours per week

Benefits: Read more about the excellent benefits we offer of our profile page.

Contract type: Permanent.

Travel: Occasional travel will be required, to bi-monthly team meetings (if not London based) and occasional wider team meetings.

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

Are you a brilliant and proactive communicator, with the skills to be on the phone stewarding a community fundraiser one day and plotting an email journey the next? Can you put people at the heart of your work, while supporting them to reach and exceed the fundraising goals they have set for themselves? Do you know, or are excited to learn, how to make a fundraising product brilliant? We are looking for a Community Fundraising Officer to join our Public Fundraising team to deliver our Facebook Challenges, build relationships with our wonderful fundraisers and help them raise as much money as possible for people with arthritis.

About the role

You will play a key part in developing and delivering our community fundraising strategy, making sure that anyone and everyone who wants to fundraise for people with arthritis has a great experience doing it. You will build strong relationships with supporters, be that as part of a golf club charity of the year partnership, workplace fundraising or supporting someone with a personal connection to arthritis to raise money in their local area. Developing, delivering and ultimately growing our Facebook challenges offer will be a huge focus – we have some great learnings and are now looking to take them to the next level. There will be plenty of opportunity to test and learn as part of this, and you will get the chance to learn and develop in the role too.

You will work collaboratively with teams across the organisation, from marketing to product development to events, to make sure our products meet the needs of our supporters and that their journey through the organisation is seamless. You will join an ambitious, creative and passionate fundraising team who put people with arthritis and our supporters at the heart of our work.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Proven successful track record of planning and delivering community fundraising products (or similar) to achieve a good return on investment.
• Experience of delivering excellent supporter or customer stewardship through multi-channels and building relationships with a wide variety of supporters on the phone, in writing and face to face driving engagement, increasing income, and increasing supporter retention.
• Experience to successfully and independently manage projects, delivering to pre-set deadlines, managing high workloads and ability to understand how and when to prioritise work.
• Strong organisational skills and attention to detail.
• Understanding of the Fundraising Code of Practice and ensuring all fundraisers are always following correct guidance.
• Skilled at building excellent relationships with a wide range of people. Understanding and prior experience of using customer relationship management (CRM) databases.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

About us

We have made a commitment in our Diversity and Inclusion Strategy to increase the diversity of our charity, and we welcome candidates from a wide variety of backgrounds and experiences. We want our employees, volunteers and trustees to represent the broad diversity of the communities of which we are a part.

There are over 10 million people living with arthritis. That’s one in six, with over half of those living in pain every single day. The impact is huge as the condition slowly intrudes on everyday life – affecting the ability to work, care for a family, to move free from pain and to live independently. Yet arthritis is often dismissed as an inevitable part of ageing or shrugged off as ‘just a bit of arthritis’. We don’t think that this is OK. Versus Arthritis is here to change that.

Versus Arthritis is committed to keeping children, young people and vulnerable adults safe from harm. During the recruitment process we will undertake safer recruitment practices and relevant checks to ensure applicants are suitable to work with children, young people and vulnerable adults.