Band 4 Medical Secretary - CMHWS/NMHT

NHS; Metropolitan Borough of Solihull; On-site; GBP 26,000 - 30,000; Part time

Job summary

A leading healthcare provider is seeking a part-time secretary to support a Consultant Psychiatrist. The role involves administrative duties, data entry, and liaising with various stakeholders. Ideal candidates will have strong communication skills and relevant qualifications. Join a dedicated team committed to providing mental health services in a compassionate environment.

Qualifications

• Significant admin/secretarial experience in health or similar environment.
• Experience working with individuals with mental health issues.

Responsibilities

• Manage correspondence, book appointments, and attend MDT meetings.
• Audio transcription and processing of clinical letters with high accuracy.
• Assist in training and supervising junior staff.

Skills

Communication

Audio typing

Adaptability

Education

GCSE English Grade C

NVQ Level 3 Business Administration

Tools

Word

Outlook

Excel

PowerPoint

Publisher

Job description

Job Summary

To provide a professional secretarial service to the Consultant Psychiatrist and members of the NMHT, assisting them in achieving their objectives, organizing their workload, and liaising with all relevant services. Reliable data entry into the GP PAS system (such as Care First, SystemOne, Emis, and Rio) is required to ensure an effective clinic system. The role involves receiving visitors, staff, patients, and GP telephone calls in a polite, friendly, and courteous manner.

Main Duties

• Undertake a wide range of administrative and secretarial duties, including managing correspondence, booking appointments, and attending MDT meetings.
• Audio transcription and processing of clinical letters, reports, and correspondence with high accuracy in medical terminology.
• Arrange meetings, take minutes, circulate documentation, and handle outcomes.
• Perform word processing, audio transcription of clinical information, and produce reports and letters as required.
• Work independently, prioritizing workload in line with objectives.
• Access the Trust Electronic Patient Records System and Insight reporting system for data entry and report generation.
• Assist in training and supervising junior, new, and temporary staff as needed.

About Us

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4,000 staff provide mental health services across Birmingham and Solihull, serving 70,000 people annually. We offer a range of services, including training and research, and are committed to inclusive, compassionate care.

Job Details

Date Posted: 16 May 2025

Pay Scheme: Agenda for Change

Band: Band 4

Salary: £26,530 - £29,114 per annum, pro rata

Contract: Fixed-term

Duration: 12 months

Working Pattern: Part-time

Location: Lyndon Resource Centre, Winchcombe Road, Solihull, B92 8PW

Job Responsibilities

For detailed responsibilities, please refer to the attached job description and person specification. Secondment opportunities are considered, and previous applicants need not apply. We cannot support applications requiring UK sponsorship.

Person Specification

Training and Qualifications (Essential)

• GCSE English Grade C or equivalent
• NVQ Level 3 Business Administration

Desirable

• RSA Word Processing Level III or equivalent

Knowledge and Experience (Essential)

• Significant admin/secretarial experience in health or similar environment
• Proficiency with Word, Outlook, Excel, PowerPoint, Publisher

Desirable

• Experience working with individuals with mental health issues

Skills (Essential)

• Excellent written and verbal communication
• Audio typing skills

Desirable

• Experience collaborating with multiple disciplines and agencies

Personal Qualities (Essential)

• Adaptability and flexibility to change

Desirable

• Empathy towards clients and understanding communication barriers

Additional Information

This post is subject to the Rehabilitation of Offenders Act 1975. A disclosure check will be required.