Customer Service & Sales Advisor - Haywards Heath, West Sussex

Places Leisure; Haywards Heath; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking social enterprise dedicated to building communities and promoting health and wellbeing. As a Customer Service & Sales Advisor, you will play a pivotal role in inspiring others and providing exceptional service in a vibrant environment. This position offers a pathway for career advancement and continuous personal development, ensuring you are well-equipped to exceed customer expectations. With a commitment to creating active places and healthy people, you will be part of a cause that truly makes a difference. If you are passionate about customer service and eager to grow, this opportunity is perfect for you.

Benefits

Full health & fitness membership

Flexible working options

Opportunity to purchase additional annual leave

Ongoing personal learning and development

Access to company pension scheme

Healthcare cashback plan

Discounts on activities and cafes

Additional perks from retailers

Qualifications

• Experience in sales and customer service is beneficial.
• Proactive and self-motivated individuals will be supported in their growth.

Responsibilities

• Inspire others and deliver excellent customer service.
• Create a welcoming environment for members and visitors.

Skills

Customer Service

Sales Techniques

Multitasking

Relationship Building

Target-Driven

Job description

Customer Service & Sales Advisor - Haywards Heath, West Sussex

We are Places for People Group, a social enterprise that believes it's people who make a community. We build homes and deliver services for everyone in the community to thrive. At Places Leisure, we aim to create active places and healthy people, striving to be the UK's leading health and wellbeing enabler.

We value and support our team, ensuring you're more than just a number — you're part of our cause.

More About the Role:

We have an exciting opportunity for a Reception and Sales colleague (internally known as a Placemaker) at Places Leisure, working in a lively environment with like-minded people. Your role is to inspire others, deliver excellent customer service, and create a welcoming environment that makes a positive first impression on members and visitors.

Previous experience in sales and customer service is beneficial, but if you are proactive and self-motivated, we will support your growth through ongoing training and development.

This role offers a pathway to various career routes, including roles like Placemaker Assistant Manager and Placemaker Manager. We provide continuous training, including customer service and sales development, webinars, seminars, and cross-skilling opportunities such as lifeguarding and swimming teaching.

More About You:

• You can build personable and meaningful relationships with customers.
• You are capable of multitasking and managing operational tasks confidently.
• You advocate for physical activity and contribute to our mission of creating active places and healthy people.
• You can effectively use sales tools and techniques.
• You are sales-focused and target-driven.
• You are passionate about delivering first-class customer service, maintaining high standards, and exceeding customer expectations.

Benefits:

We offer a comprehensive benefits package, including:

• Alignment with the Real Living Wage Foundation
• A 2% bonus scheme
• Full health & fitness membership for you, a nominated adult, and up to four juniors
• Flexible working options, including part-time and shift work
• Opportunity to purchase additional annual leave
• Ongoing personal learning and development opportunities
• Access to our company pension scheme
• Healthcare cashback plan (up to £500/year)
• Discounts of up to 50% on activities, shop, and cafes
• Additional perks and discounts from various retailers and entertainment providers

If you're ready to take the next step in your career, click apply to be redirected to our careers site for more details and to submit your application.

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities by protecting children, young people, and adults at risk. Our recruitment process includes pre-employment checks, including DBS checks where applicable, to ensure a safe working environment. By joining us, you contribute to our safeguarding culture and uphold our policies to protect those in our communities.