Sales Manager - Manchester Arndale

NEW LOOK; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Manager to join their vibrant team in Manchester. This role offers the opportunity to lead a passionate team in delivering exceptional customer experiences while driving store performance. The ideal candidate will have a strong background in large store management and a proven ability to exceed KPIs. With a focus on collaboration and commerciality, you will curate a stylish environment that resonates with fashion-forward individuals. Join a company that values development and offers generous perks, making it an exciting time to be part of their journey.

Benefits

Generous staff discount

Access to discounts from top retailers

Contributory private pension scheme

Performance-related bonus scheme

Enhanced maternity and paternity leave

Cycle2Work scheme

Life assurance coverage

Partnership with Retail Trust

Qualifications

• Proven track record in large store management.
• Experience in exceeding KPIs and objectives.

Responsibilities

• Lead and inspire a team to deliver exceptional customer service.
• Accountable for store performance and team development.

Skills

Team Leadership

Customer Service

Commercial Acumen

Communication Skills

KPI Management

Job description

We're the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app, and over 300 stores in the UK.

By living our values - we play to win, customer obsessed, we are one, and it starts with me - we deliver That New Look Feeling for our customers and each other.

From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers... we're New Look.

Our purpose is always to inspire That New Look Feeling, and we believe that starts with us. Our values motivate us every day: we play to win, we're customer-obsessed, and we work as one.

It's a busy and exciting time for the brand, and we're on the hunt for a Sales Manager to join our growing Manchester Arndale team.

The Store:

As our Manchester Arndale Sales Manager, you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience, and being customer-obsessed. You will also be dedicated to curating a unique and stylish store for fashion-forward individuals while providing exceptional customer service. Our store is a destination for trendsetters seeking the latest fashion must-haves.

The Role:

In your shopping centre store, you will lead your team to create a customer-obsessed atmosphere. You will deliver a shopping experience that helps our customers express their individuality, personality, and style through fashion. You will support and develop your team to achieve results while having fun along the way.

You will be fully accountable for your store's performance, working alongside your Territory Leader and Visual Coach to identify opportunities impacting KPIs, customer service, team development, and sales, ensuring we are playing to win.

About you:

• You have previous large store management experience.
• You have a proven track record of leading and managing a team effectively.
• You are a dedicated New Look brand supporter.
• You have experience in delivering and exceeding KPIs and objectives.
• You possess commercial acumen.
• You have a good understanding of P&L and compliance reporting.
• You have excellent communication and interpersonal skills.

Why New Look?

The amazing people, the fashion - there are many reasons to love working at New Look. We prioritize development, offering training to support your progression so you can achieve your goals. Being part of the team gives you access to a range of benefits & perks, including:

• Generous staff discount: 40% off for you and a loved one, 25% off for up to 12 friends and family.
• Access to discounts from top retailers and gyms via our rewards platform Runway.
• Retirement planning with our contributory private pension scheme.
• A performance-related retail management bonus scheme.
• Family-friendly policies including enhanced maternity, paternity, and adoption leave, and shared parental leave.
• Environmental initiatives like Cycle2Work scheme.
• Life assurance coverage from day one.
• Partnership with the Retail Trust and Fashion & Textile Children's Trust.

Note: Benefits and perks are non-contractual and may change.

Please apply with a simple format CV, e.g., Microsoft Word, to ensure a smooth application process.