Customer Support (Sales) Engineer

FLIR; Totnes; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company dedicated to providing advanced technologies in industrial growth markets. In this role, you will support Valeport Water instruments, ensuring customer satisfaction through installation, configuration, and compliance with industry standards. You will work both independently and collaboratively with various teams, making a significant impact in the UK water industry. If you are passionate about technology and excellence in service, this position offers the opportunity to thrive in a dynamic environment while adhering to the highest ethical standards.

Qualifications

• Degree, diploma, or certificate in a relevant engineering field required.
• Minimum 3 years experience in the UK water industry.

Responsibilities

• Support Valeport Water instruments via remote access or on-site visits.
• Collaborate with Engineering, Service, and Production staff as needed.

Skills

Water Quality Management

Wastewater Treatment

Water Supply

Data Analysis

Microsoft Office

Education

Engineering-based qualification

Tools

Software tools for data analysis

Job description

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

The role of this position is to:

1. Provide support for the instruments that Valeport Water has supplied, either by remote access or on-site visits.
2. Help customers with the installation and configuration of Valeport Water instruments.
3. Communicate with customers to understand their needs and requirements.
4. Ensure compliance with relevant codes and client specifications.
5. Collaborate with Engineering, Service, and Production staff when needed.
6. Work independently and as part of a team.

Qualifications / Experience:

We are looking for a candidate who meets the following criteria:

1. You should hold an engineering-based academic qualification, such as a degree, diploma, or certificate, in a relevant field of study.
2. You should have worked within the UK water industry for a minimum of 3 years, and have experience in water supply, wastewater treatment, or water quality management.
3. You should be PC and Microsoft Office competent, and able to use various software tools and applications for data analysis, report writing, and communication.
4. You should be willing to work in accordance with the company’s Quality, Environmental, Health and Safety policies, and adhere to the best practices and standards of the industry.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules, and regulatory orders. Our reputation for honesty, integrity, and high ethics is as important to us as our reputation for making innovative sensing solutions.