Commercial Operations & Excellence -Director

JR United Kingdom; Slough; On-site; GBP 80,000 - 110,000; Full time

Job summary

An international logistics business seeks a Commercial Operations & Excellence Director in Slough. This pivotal role includes overseeing commercial strategies across global operations, enhancing CRM practices, and managing high-level client relationships. Ideal candidates will possess extensive pricing experience and familiarity with logistics and freight forwarding.

Qualifications

• Strong background in Pricing and commercial aspects of forwarding.
• Experience with cargo logistics and third-party supplier networks.
• Strong CRM experience ideally with Monday.com.

Responsibilities

• Oversee deal structuring and pricing strategies.
• Manage client relationships and improve retention.
• Provide commercial analytics and performance reporting.

Skills

Pricing

Commercial Analytics

CRM

Market Insights

Job description

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Commercial Operations & Excellence - Director, Slough

Client:

GRG Executive Search

Location:

Slough, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

5

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

GRG Executive has exclusively partnered with a dynamic international logistics business, seeking a motivated Commercial Operations & Excellence Director to oversee the development of their cross-functional commercial offering globally. This is a fantastic opportunity to be part of a fast-paced entrepreneurial environment with growth plans on a global scale!

Key Duties:

• Deal structuring
• Product and service innovation
• Business insights and commercial analytics
• Market insights (competitor knowledge!)
• CRM – ensuring existing CRM is fully utilised.

Additional information:

• Sales Support (including Pricing): Assists all sectors with deal structuring, pricing strategies, and client proposals.
• Bid & Proposal Management (RFP/RFQ Support): Manages large tenders, proposal writing, and complex pricing models.
• Commercial Analytics & Performance Reporting: Provides data insights on sales performance, margins, and sector-specific KPIs.
• Client Relationship Management (CRM) & Key Accounts: Manages major client relationships, improves retention, and streamlines cross-sector opportunities.

The Ideal Background:

• Strong background in Pricing and other commercial elements of forwarding
• Some secure logistics experience, working with products that are moving using airlines (valuable services - VAL)
• Awareness / understanding of CargoWise
• Experience managing a third-party supplier network, building quotes, using multiple costs. Ideally within a small to medium-sized freight forwarding or 3PL business.
• Strong experience in commercial reporting and presenting up to executive level.
• Strong CRM experience (ideally Monday.com)
• Experience in reviewing, changing, and implementing new sales processes and procedures, ideally using best-in-class methodologies to create a strong sales support function.
• Has managed, coached, and led a high-performing team.