Compliance Administrator - 3-Month Fixed Term Contract - Gloucestershire, South West

Bromford; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is looking for a dedicated Compliance Administrator to join their team on a fixed-term contract. This role is crucial in supporting the compliance team by ensuring efficient administrative functions. You will help maintain high levels of customer service while managing property change data and compliance information. The company values a supportive work environment and offers a unique opportunity to make a positive impact in people's lives. If you are detail-oriented and passionate about compliance, this role is perfect for you.

Qualifications

• Experience in property investment or compliance.
• Proven track record in a customer-focused environment.

Responsibilities

• Ensure smooth operation of compliance team through accurate data entry.
• Support updating and monitoring compliance systems and processes.

Skills

Data Entry

Customer Service

Communication Skills

Attention to Detail

ICT Skills

Education

GCSE or equivalent in English and Maths

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

**Vacancies:**

- 1 at our office in Tewkesbury

- 3 at our office in Wolverhampton

About Us: At Bromford, our purpose is to invest in homes and relationships so people can thrive. We believe it is our customers' basic right to have a home that is safe, secure, and warm. We are committed to ensuring our homes meet these standards and more.

Job Purpose: We are seeking a dedicated Compliance Administrator to join our team on a 3-month fixed term contract. You will play a crucial role in supporting the compliance team by ensuring all administrative functions are carried out efficiently. Your efforts will help us maintain our commitment to providing safe and secure homes for our customers.

Key Responsibilities:

In this role, you will ensure the smooth operation of our compliance team by performing accurate data entry and raising work orders as needed. You will support the updating and monitoring of compliance systems and processes, providing essential information, support, and advice to our customers to maintain high levels of customer service. Your responsibilities will include managing administrative tasks related to property change data and gathering and updating compliance data from both internal and external sources.

You will assist the Compliance Team in aligning policies, procedures, and processes, and play a key role in arranging appointments, monitoring feedback, and obtaining necessary information to enhance service delivery. Additionally, you will produce statistical reports related to no access visits and support the wider Compliance function as required.

Experience and Qualifications:

• Experience in property investment, compliance, or housing-related activities.
• Proven track record in a customer-focused environment.
• Good standard of education, including GCSE or equivalent in English and Maths.
• Competent ICT skills, particularly in Microsoft Word, Excel, and Outlook.
• Excellent verbal and written communication skills.
• Ability to build positive working relationships with colleagues and external bodies.
• Ability to complete a Basic DBS check.

Skills:

• Ability to support multiple team leaders and managers with competing priorities.
• Strong communication skills tailored to different audiences.
• High accuracy and attention to detail.

Why Join Us? At Bromford, we value our colleagues and are committed to creating a supportive and inclusive work environment. This is a fantastic opportunity to contribute to a team that makes a real difference in people's lives.

How to Apply: If you are passionate about making a positive impact and meet the above criteria, we would love to hear from you.

Closing Date: Friday 16 May.