Band 4 Medical Secretary - North NMHT

Birmingham and Solihull Mental Health NHS Foundation Trust; Birmingham; On-site; GBP 22,000 - 26,000; Full time

Job summary

Join a leading mental health foundation as a Medical Secretary. You will provide essential support to the Consultant Psychiatrist and the medical team, ensuring smooth operations within the clinic. Your role will include managing appointments, handling correspondence, and liaising with various stakeholders. This is an opportunity to make a significant impact in mental health services, working within a compassionate and inclusive team dedicated to community care.

Qualifications

• Experience in a secretarial role, preferably in healthcare.
• Ability to liaise with multidisciplinary teams.

Responsibilities

• Receive correspondence and book new patient appointments.
• Audio transcription of clinical letters and reports.
• Act as a focal point for the medical team.

Skills

Reliable data entry

Communication

Tools

Care First

SystemOne

Emis

Rio

Job description

To provide a professional secretarial service to the Consultant Psychiatrist and members of the NMHT, assisting them in achieving their objectives, organising their workload, and liaising with all relevant and appropriate services. Reliable data entry into the GP PAS systems such as Care First, SystemOne, Emis, and Rio is required to ensure a full and effective clinic system is in operation. The post holder will also be responsible for receiving all visitors, staff, patients, and GP telephone calls in a polite, friendly, and courteous manner.

Responsibilities include:

1. The receipt of all correspondence, booking of new patient appointments, and attendance at MDT weekly meetings.
2. Audio transcription and text processing of clinical letters, reports, and other correspondence as required by the medical team.
3. Acting as a focal point of contact, responsible for disseminating information, messages, and enquiries for the medical team.
4. Liaising with multidisciplinary team members, other health professionals, staff within the Trust, GPs, social workers, service users, carers, and external agencies.

About Birmingham and Solihull Mental Health NHS Foundation Trust

We are a team of compassionate, inclusive, and committed people working together to provide excellent care to our community. We serve a diverse population and are dedicated to making mental health services accessible to everyone. Join us to make a real difference in people's lives.

Contact for Further Details / Informal Visits

Name: Sharon Walters
Job Title: Medical Secretary
Email: [e-mail]
Telephone: [phone]