Commercial Operations Sr. Manager (OUS Region)

ZipRecruiter; Blackwood; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading international company in the medical aesthetics industry is seeking a Commercial Operations Sr. Manager to drive commercial strategies and revenue growth across global markets. The role requires strong leadership, analytical skills, and experience in commercial operations. The successful candidate will collaborate with various teams to ensure alignment with financial objectives and operational excellence, while also managing cross-functional initiatives.

Benefits

Interesting & competitive compensation plan

Hybrid work

Meal Vouchers

Pension scheme

Health insurance and Life insurance

Competitive vacation and time off / flexibility policies

Birthday day off

Health & Wellbeing reimbursement

Autonomy & freedom

Employee assistance program

Qualifications

• Minimum of 9 years of relevant experience in Commercial Operations or related disciplines.
• Fluent in English and Spanish with advanced communication skills.

Responsibilities

• Implement strategies to drive revenue growth and maximize profitability.
• Analyze market trends and competitive threats.
• Oversee sales training and enhance selling capabilities.

Skills

Strategic Thinking

Problem Solving

Financial Acumen

Communication

Education

Masters degree in Business, Finance, Marketing, or Operations

Tools

Microsoft Office

Salesforce

Job description

Job DescriptionJob DescriptionSalary:

About Us:

Establishment Labs is changing the medical device, breast health, aesthetics and reconstruction industry by designing, developing, and manufacturing an innovative portfolio of advancedmedical aesthetic device technologiesand wellness solutions.It is currently the worlds fastest-growingwomenshealth company.

Our Femtech solutions are proudly produced at two MDSAP-certified, carbon neutral, LEED Gold certified, state-of-the-art manufacturing facilities in Costa Rica and are approved for sale in more than 85 countries.

Since 2018 the company trades on the NASDAQ stock exchange under the ticker symbol ESTA and has a market cap of around $1.8 billion.

This is an exciting opportunity to join an innovative international company in hyper-growth as we launch a significant revolution to transform the womens aesthetics industry.

About the role:

As the Commercial Operations Sr. Manager, you will play a key leadership role in partnering with the SVP Head of Business OUS and the Commercial Team to drive the successful implementation of commercial strategies across global markets. You will be responsible for coordinating priority initiatives, supporting strategic execution, and ensuring alignment with revenue targets and overall P&L objectives. This role demands a proactive, analytical, and collaborative professional who thrives in a fast-paced, performance-driven environment and is committed to operational excellence.

Necessary Duties and Responsibilities include the following:

• Responsible for implementing strategies to drive revenue growth with the General Managers Team, increase market share, and maximize profitability. This involves analyzing market trends, identifying growth opportunities, and developing plans to capitalize on them. Will play a key role in tracking performance to ensure the organization is delivering on its financial objectives. Works in close collaboration with the SVP of OUS Commercial.
• Analyze and identify market trends, competitive threats, and growth opportunities in partnership with the Marketing Team. This includes analyzing customer needs, preferences, and behaviors to inform strategic decision-making.
• Represents the OUS Commercial team to ensure launch readiness of NPDs and product availability. Works closely with product development, regulatory and operations teams to develop product strategies that align with market needs and ensure product availability. This may involve determining pricing strategies, product positioning, forecast, and launch plans.
• Leading the cross-functional teams to implement commercial, sales, and marketing initiatives. This includes the Sulayom Experience, Voice of the Costumer, Sales Training and Global Events.
• Ensuring alignment between commercial strategy, sales, strategic marketing, and operational marketing. This includes creating insights for marketing strategies, sales strategies, and promotional activities to drive revenue growth.
• Oversee the sales training function to enhance selling capabilities and track performance. Manage team to execute global/regional events to enhance Motiva presence and drive customer activation. Coordinate closely with MedEd team to ensure appropriate KOL participation, driving conference agenda, and KOLs communicate appropriate messages.
• Develop and monitor key performance indicators (KPIs) to track the effectiveness of commercial strategies and make adjustments as needed to optimize performance and achieve business objectives. Track performance of key priority initiatives (e.g. China, Preserve launch) to ensure organization delivers on their targets.
• Work closely with GMs to develop revenue and product forecast for OUS business. Coordinate closely with Customer Care and Operations the forecast to ensure appropriate levels of product availability.
• Manage quarter and year end close process. Work closely with Distributor sales team on development of distributor orders, track direct markets sales, and coordinate with Customer Care and Operations teams to ensure product availability to ensure delivery of quarter and year end targets.
• Providing regular updates and reports to senior leadership on the performance of commercial strategies, key initiatives, and market trends.

You are:

• Masters degree in a related field (e.g., Business, Finance, Marketing, or Operations) or equivalent professional experience
• Minimum of 9 years of relevant experience in Commercial Operations, Sales, Project Management, or related disciplines
• Strong financial acumen with a solid understanding of P&L management and revenue performance metrics
• Proficiency in Microsoft Office tools, including Excel (advanced), PowerPoint, SharePoint, and Visio
• Experience with Salesforce and other CRM or commercial analytics platforms
• Fluent in English and Spanish, with advanced communication skills in both (written and verbal)
• Demonstrated ability to work cross-functionally in a fast-paced, global business environment
• Strong strategic thinking and problem-solving abilities, with a track record of delivering on commercial priorities
• Willingness and ability to travel internationally up to 50% of the time
  

Our Benefits:

• Interesting & competitive compensation plan
• Hybrid work
• Meal Vouchers
• Pension scheme
• Health insurance and Life insurance
  
• Competitive vacation and time off / flexibility policies
• Birthday day off
• Health & Wellbeing; reimbursement of up to 400 EUR per year for health & wellbeing activities
• A lot of autonomy & freedom
• Employee assistance program(EAP) this service offers you and your family support with any work or personal issue, including short-term professional counselling and connecting you to local resources to help you manage emotional, practical or physical needs.
• Working for a thriving multinational that is financially very healthy & growing fast
• Working in an international environment with different cultures

This role is Barcelona based.Please submit your CV in English.

Important Note: This job description includes the necessary aspects required to evaluate this job position. It should not be used as a complete list of unique responsibilities, skills or labors.

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