R&M Team Manager

JR United Kingdom; Gloucester; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading utility services provider is seeking a Site Supervisor to manage operational teams in water repair and maintenance. The role includes supervising daily activities, ensuring compliance with health and safety standards, and enhancing client satisfaction. Suitable candidates should possess relevant supervisory qualifications and strong management skills.

Benefits

Competitive salary based on experience

Full benefits package

Equal Opportunity Employer

Qualifications

• Relevant qualifications e.g., NRWSA at supervisory level.
• Health & Safety qualification is advantageous.
• Full UK Driving Licence required.

Responsibilities

• Supervise Repair and Maintenance teams ensuring operational efficiency.
• Organise recruitment and manage team absences.
• Act as Health & Safety Representative and conduct safety inspections.

Skills

Management skills

Communication skills

Financial awareness

Proficient IT skills

Education

NRWSA qualification at supervisory level

Health & Safety qualification

Job description

Description
As a Site Supervisor, you will be responsible for local operational teams who deliver the day-to-day aspects of Repair and Maintenance of the water network. You will supervise the teams, ensuring that work is delivered safely, on time, within budget, and to our client’s expectations. In addition to Health and Safety, customer service is critical to our work. You will ensure that work is carried out in a manner that builds the confidence of developers and adopts a ‘right first time’ approach. Satisfaction of developers is measured through a new regulatory measure called C-MeX. You will work closely with Severn Trent Water.
Key Responsibilities

• Have operational supervisory responsibility for a designated group of Repair and Maintenance teams, and their daily activities.
• Organise labour in the most cost-effective way, including recruitment, disciplinary action, wages, and absence management.
• Manage resources such as materials and plant.
• Ensure accurate documentation of works undertaken, including photographs.
• Visit teams at local sites to review progress and performance, ensuring standards are adhered to.
• Conduct team briefings monthly; coach and develop operational teams to reach their potential.
• Complete team inspections, ensuring high compliance, quality, and right first-time operational delivery.
• Act as a Health & Safety Representative; undertake safety inspections, raise safety concerns, and investigate accidents or incidents as they occur.

Skills, Knowledge & Expertise

• Relevant qualifications, e.g., NRWSA at supervisory level.
• Health & Safety qualification is advantageous.
• Good management skills.
• Excellent communication skills.
• Financial and commercial awareness.
• Proficient IT skills, including Microsoft Excel and Word.
• Full UK Driving Licence.

Job Benefits
We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or other protected characteristics. We are Armed Forces-friendly and welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.
We prioritize your privacy and the security of your personal information. By applying, you agree to our privacy policy, available here.
About Network Plus Network Plus is an award-winning provider of utility and infrastructure services across the UK, including gas, power, telecoms, transport, water, and wastewater. We value diverse experiences and perspectives and are committed to creating an inclusive environment where all employees feel valued and included, enabling everyone to thrive and contribute regardless of background or circumstances.