Commercial Motor Account Handler

Insight Select; Orpington; On-site; GBP 26,000 - 32,000; Full time

Job summary

An established industry player is seeking an Account Handler to join their dynamic Motor Fleet Team in Orpington. This role offers a unique opportunity to engage with clients and insurance companies while providing exceptional customer service. You'll be responsible for call handling, data input, and maintaining compliance, all within a supportive hybrid working environment. With a competitive salary and opportunities for professional development, this position is perfect for someone looking to grow their career in the insurance sector. If you have a passion for customer relations and a keen eye for detail, this could be the ideal role for you.

Benefits

Support and funding for qualifications

Annual salary review

25 days annual leave

Increased leave with length of service

Qualifications

• Experience in admin roles, preferably in finance or motor industry.
• Ability to build strong relationships with clients and colleagues.

Responsibilities

• Handle calls and communicate with clients and insurance companies.
• Manage client relationships and maintain compliance.

Skills

Customer service

Call handling

Attention to detail

Relationship building

Communication skills

Willingness to learn

Education

Cert CII

Job description

Account Handler // Permanent // Orpington - Hybrid // £26-32,000 per annum

My client, a leader in the insurance industry, is looking for an Account Handler to join their busy Motor Fleet Team based in Orpington.

Role and Responsibilities:

1. Call handling
2. Communicating with clients and insurance companies
3. Data input
4. Customer service
5. Checking and updating covers, warranties and policies
6. Maintaining day-to-day compliance
7. Cross selling insurance products
8. Day-to-day administration
9. Managing client relationships

Experience and Expertise:

1. Experience in an administrative role, preferable within the finance or motor industry
2. Experience with customer service and call handling
3. Account handling experience (preferred but not essential)
4. Cert CII qualified (preferred but not essential)
5. Great attention to detail
6. Ability to build strong relationships with clients and colleagues
7. Good communication skills
8. Willingness to learn and develop your skillset

Package:

1. £26,000 - £32,000 per annum
2. Hybrid working
3. Support and funding for qualifications such as Cert CII
4. Annual salary review
5. 25 days annual leave - increased to 30 days with length of service