Retail Supervisory Specialist (Hiring Immediately)

JR United Kingdom; Scotland; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player is seeking a Retail Supervisory Specialist to join their team in Perth and Kinross. This part-time role offers an excellent opportunity to lead a dedicated team, providing exceptional customer service while managing store operations. You will receive full training and support for your career development, along with generous benefits such as a pension scheme and substantial discounts on products. If you're passionate about customer care and eager to develop your leadership skills in a supportive environment, this role is perfect for you.

Benefits

36 days holiday

Pension with up to 10% contribution

30% discount on Co-op products

Virtual healthcare services

Employee assistance service

Cycle-to-work scheme

Wagestream app for early pay access

Qualifications

• Genuine care for customer and member needs.
• Ability to balance leading and supporting your team.

Responsibilities

• Provide friendly service and manage the store.
• Develop team capabilities through coaching and training.
• Ensure store safety and operational legality.

Skills

Customer Service

Team Leadership

Problem Solving

Organizational Skills

Communication Skills

Education

Age 18 or over

Job description

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Retail Supervisory Specialist (Hiring Immediately), Perth and Kinross

Client: Co-op

Location: Perth and Kinross, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Views: 4

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

Closing date: 08-05-2025

Customer Team Leader

Location: Tulloch Square, Perth, PH1 2PW

Pay: £13.65 per hour

Contract: 16 hours per week + regular overtime, permanent, part time

Working pattern: varied shifts including early mornings 5:45am, afternoons, late evenings 10pm and weekends, to be discussed at interview.

Role will also include working in our in-store bakery. Full, paid training provided. You can now apply for this role using your mobile device (no CV needed!).

You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales.

We’re looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you’ll get dedicated support to help you grow your career, as well as benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a range of tasks like re-stocking shelves and cleaning spillages.

At Co-op, we do things differently. For over 175 years, we’ve been focused on making things fairer for our members and communities. We promise to take care of you by supporting your physical, mental, and financial wellbeing, and offering policies to help through life events like bereavement, pregnancy loss, fertility treatments, and menopause.

What you’ll do

• Provide friendly and thoughtful service, managing the store and handling challenging situations.
• Develop your team’s capabilities through coaching and training, fostering an inclusive culture.
• Ensure the store remains safe, legal, and operational.
• Manage diligence checks and stock accuracy to enhance shopping experience.
• Support your store manager by deputising and delivering HR processes.
• Lead the introduction of new products and services, encouraging feedback.
• Build relationships and support the local community initiatives.

This job would suit people who have

• A genuine care for customer and member needs.
• The ability to balance leading and supporting your team and working on the shop floor.
• Great people skills to build positive relationships.
• Strong organisational and problem-solving skills.
• A desire to learn and develop leadership skills.
• The flexibility to work various shifts.

Why Co-op?

• Full, paid training and support for your career development.
• 30% discount on Co-op products and 10% on other brands.
• A pension scheme with up to 10% employer contributions.
• Wagestream app for accessing part of your pay early.
• 36 days of holiday including bank holidays.
• Virtual healthcare services for you and your family.
• Employee assistance service available 24/7.
• Rota sharing three weeks in advance.
• Cycle-to-work scheme.

Building an inclusive workplace

We welcome applications from everyone and aim to create inclusive environments. We can make reasonable adjustments for applicants with disabilities and are part of the Disability Confident scheme. When applying, indicate if you wish to be considered under this scheme. We’ll also ask if you need any adjustments during the recruitment process.

More info about our recruitment and diversity policies can be found at our website links. As part of the application, you will complete two online assessments (~20 minutes). We reserve the right to close the vacancy early if needed.